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Job Description

A client of Insight Global is looking for a collections specialist to join their team in Jacksonville, FL. They will be responsible for the following:

B2B collections (client-facing not personal)

Release tickets/ open accounts

Uploading copies of invoices, orders, tax amounts, and entering invoices into the clients systems

Utilize payable portals

Calling clients regarding collections and past-due letters - following up at end of month

Communicating with clients regarding account transactions and status

Open new accounts, update credit limit increases, update tax forms and tax statuses of accounts.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

1 year of prior BUSINESS TO BUSINESS Credit Collections experience- 1st party portals

Not individual - needs to come from a business to business to business background

Ability to communicate effectively in a client facing role

Proficiency in Excel. (basic functions)

Portal experience

High School Diploma -HVAC industry experience

-Notary null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].