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Job Description

An Implementation Business Analyst ensures the successful integration of new systems, products, or services into an organization's operations. They work closely with stakeholders to gather detailed business requirements through workshops and interviews, translating these needs into technical specifications. Collaborating with project managers, they develop project plans, timelines, and milestones, coordinating with IT, operations, and compliance teams to ensure smooth execution. The analyst analyzes existing systems and processes to identify gaps and design solutions that enhance efficiency, ensure compliance, and improve user experience. They develop comprehensive test plans and conduct user acceptance testing (UAT) to validate that implemented solutions meet business requirements. Additionally, they create detailed documentation, including process flows, user guides, and training materials, and prepare regular status reports for stakeholders. Providing ongoing support to users during and after implementation, they troubleshoot and resolve technical and operational issues. Finally, they conduct training sessions for end-users and facilitate knowledge transfer to ensure continuity and support post-implementation.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

At least 5 years of relevant working experience

Experience working at TSYS or a similar company

Experience in financial services or credit card operations.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal abilities.

Proficiency in project management and business analysis tools. Knowledge of industry-specific operations and regulatory requirements.

Experience with TS2

Familiarity with compliance and regulatory standards. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].