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Job Description

Monitor the performance and availability of network devices and systems using Nagios and Splunk.

Respond to network alerts, investigate issues, and escalate problems as necessary.

Troubleshoot network issues related to devices, connectivity, and performance, and assist in resolving them promptly.

Support the administration of Cisco Prime for network device monitoring and management.

Configure and maintain network device settings and configurations using Cisco Prime.

Generate reports on network performance and device health using Cisco Prime.

Configure and maintain Cisco Identity Services Engine (ISE) for network access control, security policies, and guest network management.

Enforce security policies and network segmentation practices.

Perform tasks like device firmware upgrades, patch management, and configuration backups.

Document network configurations, changes, and issues to ensure accurate record-keeping.

Generate regular reports on network performance, uptime, and security incidents for internal IT teams and management.

Update network diagrams and documentation as changes are made to the infrastructure.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Bachelors degree in Computer Science, Information Technology, Network Engineering, or a related field. Relevant certifications or equivalent experience may substitute for formal education.

1-2 years of experience in a network administration or IT support role, with exposure to network monitoring tools and technologies.

Basic experience with network monitoring tools such as Nagios and Splunk.

Familiarity with Cisco Prime for network management and device monitoring.

Understanding of Cisco Identity Services Engine (ISE) for managing network access control and security policies.

Strong knowledge of network protocols (TCP/IP, DNS, DHCP, HTTP, SNMP).

Experience with network security tools and best practices.

Ability to diagnose and troubleshoot basic network issues and escalate to senior engineers as needed.

Ability to collaborate with cross-functional teams and document processes and solutions. Familiarity with wireless networking and Cisco wireless solutions.

Basic knowledge of firewalls, VPNs, and network security best practices.

Exposure to cloud networking and integration with cloud platforms like AWS or Azure.

Certifications such as Cisco Certified Network Associate (CCNA) or CompTIA Network+ are preferred. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].