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80395BRJob Posting Title:Pharmacy Technician Outpatient Part TimeDepartment:Patient Services-PharmacyAutoReqId:80395BRStatus:Part-TimeStandard Hours per Week:20 Job Posting Category:PharmacyJob Posting Description:General Summary and Responsibilities

This is a part time (20 hours a week) Outpatient Pharmacy Technician position and will require some weekend work.

Customer Service & Patient Care:

+ Promptly greets patients and families in person and by telephone with a friendly and helpful attitude.

+ Answers medication-related inquiries, requests authorization for refills, and provides guidance on prescription pick-up.

+ Responds efficiently to inquiries by health care providers with pharmacy questions.

+ Refers inquiries to the pharmacist as needed.

+ Accesses translation services as needed to ensure optimal communication with patients whose language is other than English.

Prescription Processing:

+ Receives and processes prescription orders, and continually updates patient information verifying accuracy.

+ Manages the administrative responsibilities for faxing, filing, and/or documenting in medical record for non-electronic prescriptions,

+ MassPAT PMP requirements, 340B eligibility, or other pertinent procedures.

+ Offers every patient the opportunity to ask questions to the pharmacist about their medications. Ensures compliance with all regulations.

Insurance & Billing Support:

+ Determines and updates patient's insurance information, calls insurance companies to verify coverage, processes claims through the patient's insurance.

+ Investigates and resolves prescription issues.

+ Collaborates with the pharmacist and prescribers to formulate a solution, such as an alternative medicine or co-pay discount program.

+ Communicates directly with patients providing clarification for prescription or co-pay issues.

Medication Preparation:

+ Measures and counts medications and prepares and affixes medication labels for dispensing under pharmacist supervision.

+ Compounds simple or complex non-sterile medications in accordance with established policies, procedures and professional standards.

Medication shipping:

+ Assembles packages or boxes containing one or more units or types of medications for shipment and may also label packages accordingly.

+ Follows procedures to check prescriptions, labels, patient information, and delivery information for accuracy.

Inventory

+ Management: Maintains pharmacy inventory by monitoring medication and supplies stock levels, anticipating needed medications and supplies, and removing outdated/expired drugs.

+ Places and expedites orders, receives orders, rotates medications, restocks supplies.

+ Ensures the proper storage of all medications in accordance with policies and procedures.

Compliance:

+ Complies with all federal, state, and local pharmacy regulations to ensure a safe, accurate, and compliant dispensing environment.

+ Performs routine quality control, cleaning and equipment maintenance tasks according to established procedures and schedules.

+ Prepares and maintains related logs and records.

+ Maintains neatness and organization of work area. Adheres to all privacy, infection-control, and annual competency requirements in accordance with hospital policies, accreditation standards, and regulatory requirements.

Workflow Optimization:

+ Supports process improvements to enhance efficiency, including leveraging pharmacy technology and automation.

+ Collaboration with Healthcare Teams:

+ Works closely with pharmacists, providers, and other healthcare professionals to ensure seamless and timely medication delivery to patients and departments.

+ Participates in training and orientation of new technicians and pharmacy students.

+ Perform other duties as required by the position or as assigned by supervisor.

Requirements:

+ Current registration as a Pharmacy Technician by the Massachusetts Board of Pharmacy.

+ Current certification by the Pharmacy Technician Certification Board or National Healthcare Association.

+ Completion of a Massachusetts Board of Pharmacy approved training program or a minimum of 500 hours worked as a pharmacy technician trainee.

Boston Children’s Hospital offers competitive compensation and unmatched benefitsOffice/Site Location:BostonRemote Eligibility :Onsite Only