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Description We are looking for a success-driven and detail-oriented Client Relations Specialist to join our team in Thomson, Georgia. This Contract to permanent position offers an exciting opportunity to make a meaningful impact by delivering exceptional customer service and fostering strong client relationships. The ideal candidate will bring excellent communication skills, a proactive approach to problem-solving, and a commitment to ensuring customer satisfaction.

Responsibilities:

• Respond promptly to customer inquiries regarding product offerings, pricing, availability, and production timelines, ensuring clear and accurate communication.

• Develop a deep understanding of client needs to provide customized solutions and enhance their overall experience with our services.

• Schedule and coordinate meetings with current and potential customers as required.

• Stay updated on product knowledge, including availability, pricing, and usage, to confidently address customer questions and offer recommendations.

• Collaborate with the outside sales team to identify and grow new and existing business opportunities, building long-term client partnerships.

• Confirm technical details with customers or regional sales managers and accurately input orders into the system for efficient processing.

• Create comprehensive production orders based on customer purchase requests and anticipated needs, ensuring alignment with internal teams.

• Work closely with production staff to ensure materials are available and delivered on time, maintaining high standards of service quality. Requirements • Proven experience in customer service, client relations, or a related field.

• Proficiency in Customer Relationship Management (CRM) tools and Microsoft Excel, including the use of advanced formulas.

• Strong ability to handle inbound and outbound calls with professionalism and efficiency.

• Experience in managing customer accounts and addressing inquiries or complaints effectively.

• Familiarity with billing functions and sales processes.

• Excellent problem-solving skills and a proactive approach to resolving customer issues.

• Strong organizational skills and attention to detail to manage multiple tasks and priorities.

• Effective communication and interpersonal skills to build relationships and collaborate with internal and external stakeholders. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .