• Security Officer - Dispatcher (H)

    University of Miami (Miami, FL)


    Current Employees:

    If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) .

     

    The University of Miami/UHealth Department of Public Safety has an exciting opportunity for a full-time Security Officer-Dispatcher.

    Core Job Summary:

    The Security Officer - Dispatcher provides a safe and secure environment for students, staff, customers, visitors, and persons conducting business in an assigned facility by continually looking for situations that could interrupt the normal business flow and taking immediate steps to eliminate the risk. Additionally, the Security Officer – Dispatcher (H) engages in loss and crime prevention activities to protect University assets.

    Core Responsibilities:

    + Controls building access and property removal.

    + Maintains civil law and order and assists in prevention of damage due to fire, theft or negligent acts.

    + Monitors in-coming calls from all campus buildings.

    + Monitors and dispatches officers to different types of calls and emergencies.

    + Monitors security breaches, perimeter breaches, and temperature alarms from all medical campus and satellite buildings.

    + Assists with all emergency calls for assistance and disasters.

    + Observes campus activity to maintain a safe and secure campus environment.

    + Provides verbal intervention techniques and de-escalate situations, if necessary.

    + Assists with emergency calls by notifying Miami Fire Rescue, PD-1 Officer on campus or Miami Police Department.

    + Maintains daily shift logs and good communication with shift supervisor, lead officer and FTO officers.

    + Takes remedial and corrective steps and notifies management of all abnormal conditions. Prepares reports and incident documentation as necessary.

    + Assists staff, students, patients, and visitors by providing directions and other relevant assistance.

    + Monitors unauthorized individuals or calls the police.

    + Adheres to University and unit-level policies and procedures and safeguards University assets.

     

    This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

    CORE QUALIFICATIONS

    High School diploma or equivalent

     

    Minimum 5 years of relevant experience

    Knowledge, Skills, and Attitudes:

    + Skill in completing assignments accurately and with attention to detail.

    + Ability to handle difficult and stressful situations with professional composure.

    + Customer service skills required to handle all levels of personnel, patients, and visitors.

    + Ability to communicate effectively in both oral and written form.

    + Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

    + Ability to process and handle confidential information with discretion.

    + Ability to work evenings, nights, and weekends as necessary.

    + Ability to work independently and/or in a collaborative environment.

    + Proficiency in computer software (i.e., Microsoft Office).

    + Commitment to the University’s core values.

    + Ability to operate a motor vehicle

     

    Any relevant education, certifications and/or work experience may be considered.

     

    The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

     

    UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

     

    The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

    Job Status:

    Full time

    Employee Type:

    Staff

    Pay Grade:

    H7