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_BioBridge Global is a San Antonio-based nonprofit, that integrates donor-to-patient services to enable the future of biotherapeutic solutions, including blood, tissue, and advanced therapies. Through our subsidiaries – South Texas Blood & Tissue, QualTex Laboratories and GenCure – we provide products and services in blood resource management, cellular therapy manufacturing, donated umbilical cord blood and human tissue, as well as testing of blood, plasma, tissue, and cellular products for clients in the United States and international markets. We also support the development advanced therapies by providing access to starting materials, testing services, biomanufacturing of_ _cell and cell-based biologics and clinical trials support._

_We at BioBridge Global have been committed to saving and enhancing lives through the healing power of human cells and tissue for over 50 years. If you share our passion, join our team!_

BioBridge Global (BBG) (http://biobridgeglobal.org/subsidiaries) is a non-profit company that oversees and supports South Texas Blood & Tissue Center (STBTC), QualTex Laboratories, GenCure, and The Blood and Tissue Center Foundation. For over 40 years, our team of dedicated professionals has made life-saving connections. Our diverse services bridge critical medical industry needs with innovative solutions.

General Summary

Responsible for planning, developing, and executing employee training and leadership development initiatives that meet the learning needs of BioBridge Global and its subsidiaries. Will assist with assessing internal customer needs, writing training curriculum, designing classroom or eLearning solutions, and evaluating effectiveness of training programs. Will participate in cross-functional training projects and offer guidance to business units with respect to learning and development matters. Will provide recommendations for continuous improvement of training processes and assist in establishing Standard Operating Procedures (SOPs).

Commit to and abide by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise.

Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

Major Duties and Responsibilities

Essential Tasks

Assess learning needs of internal customers and recommend appropriate training solutions. Develop training objectives, curriculum, instructional strategies, and relevant communication.

Develop training objectives, curriculum, instructional strategies, and relevant communication.

Facilitate In-Person and Virtual Learning Experiences.

Research, develop, and implement learning programs and solutions that facilitate the achievement of strategic business objectives.

Responsible for assigning training, developing learning programs, and managing training records in Learning Management System.

Maintain adherence to Standard Operating Procedures (SOPs), regulatory requirements, and all company policies.

Maintain up-to-date knowledge of subject matter.

Write SOPs and training guidelines/work instructions.

Operate audio-visual equipment and organize meeting setup.

Provides training for organizational projects and initiatives.

Maintain a close working relationship with Human Resources management and other departmental staff. Performs other duties as assigned

Non-Essential Tasks

Provide assistance to HR or other departments as needed.

Education

Requires a Bachelor’s Degree from an accredited four-year college or university.

Licenses and/or Certifications

Texas Driver’s License

Experience

Requires three or more years of training, curriculum development, and/or instructional design experience.

Knowledge

Must understand Instructional Design Models

Must understand Adult Learning Theory.

Must understand how learning connects to broader business goals

Must maintain knowledge of and perform according to Standard Operating Procedures (SOPs) and policies. Must maintain familiarity of regulatory/quality compliance of FDA, EU, ISO, OSHA, etc.

Skills

Must demonstrate skills related to Instructional Design Proficiency.

Must be able to facilitate and ensure deilivery of Instructor-Led Training (in-person and virtual).

Must have the ability to conduct a needs assessment to identify performance gaps and recommend targeted solutions.

Must be able to utilize learning technology to design engaging eLearning experiences such as Vyond, Articulate Rise and Storyline.

Must have excellent written and oral communication and presentation skills with the ability to build relationships across all levels of the organization and present ideas.

Must be capable of managing multiple projects simultaneously and meeting deadlines.

Must be able to operate audio/visual equipment.

Must be able to measure training effectiveness and using insights to continuously improve.

Must have experience using Microsoft Office applications , Word, Outlook, PowerPoint, and Excel.

Must be capable of developing adult learning curricula.

Must be capable of operating motor vehicles in all types of weather conditions.

Abilities

Must be able to keep information confidential.

Must be comfortable dealing with all levels of management.

Must be neat in appearance and well groomed.

Must be professional, detail oriented, self motivated, innovative, creative, assertive, organized, communicative, and have the ability to work independently.

Must maintain good working rapport with all departments.

Working Environment

Works in a well lighted, air conditioned and heated office. May be exposed to electrical and chemical hazards and other conditions common to an office environment. Occasional travel within South Texas required. May be required to work at any time of the day, evening or night during the week or weekend. Ability to use personal motor vehicle for company business required. Occupational Exposure Assignment - Category II

Physical Requirements

Must be able to drive on behalf of the organization.

Will sit, stand, walk, and bend during working hours.

Requires to reach, lift and carry up to 20 lbs

Requires manual and finger dexterity and eye-hand coordination.

Requires normal or corrected vision and hearing corrected to a normal range.

We invest in our people by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive the ISO 9002 accreditation!

All Full Time Positions Qualify for an Affordable and Competitive Benefits Package to include:

• Competitive salary

• 100% Employer Paid Life Insurance

• 401(k) with Employer Contribution

• 100% Employer Paid Long-term Disability Plan

• Paid Time Off (PTO)

• 100% Employer Paid AD&D

• Extended Illness Benefits (EIB)

• 100% Employer Paid Employee Assistance Program

• Shift Differentials

• Group Health Medical Plan with prescription coverage

• Paid Holidays

• Variety of Voluntary Supplemental Insurances

• Incentive Compensation Plan

• Voluntary Dental Coverage

• Educational Assistance Program

• Voluntary Vision

BioBridge Global and its subsidiaries are proud to be an Equal Opportunity Employer committed to providing employment opportunities to minorities, females, veterans, and disabled individuals. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. For more information about your EEO rights as an applicant under the law, please clickhere (https://www1.eeoc.gov/employers/upload/eeoc\_self\_print\_poster.pdf) . BioBridge Global maintains a Tobacco & Drug-Free Workplace.