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The Arc Erie County New York has been supporting children and adults with disabilities, and their families in achieving their desired quality of life by creating opportunities through comprehensive services for over 65 years.

Our Position: We are currently seeking a full-time (40 hrs) Recreational Respite Program Manager to provide oversight to the Recreational Respite Service individuals we support.

This position also involves:

+ Plans, organizes, and supervises all recreational activities, including but not limited to Family Supports and Services R.E.C.C., Waiver Recreational Respite, and Erie County Department of Mental Health Recreational Programs.

+ Creates monthly calendars for all Recreational programs, including but not limited to Family Supports and Services R.E.C.C., Waiver Recreational Respite, and Erie County Department of Mental Health Recreational Programs.

+ Provides recreational respite services to people we support as directed by the Coordinator of Community Supports.

+ Supervises direct care staff providing services and is responsible for the oversight of the delivery of these services and supports.

Our Schedule: Monday-Friday 8am-4:30pm. No nights, no weekends and no holidays!

Our Rate of Pay: $21.00-$23.00 per hour based on experience.

Our Requirements:

+ Bachelor's Degree in a Human Service field PLUS one year of experience in the Human Service field.

OR

+ Associate's Degree PLUS three years of experience in the Human Service field.

OR

+ High School or equivalent diploma PLUS four years of experience in the Human Service field.

PLUS

+ Supervisory experience preferred.

Our Benefits: What can The Arc Erie County offer you? Affordable Benefit package (medical, dental & vision), excellent PTO, on-demand pay, great work-life balance, opportunity for advancement, 403b Retirement plan, positive & diverse work environment, as well as being a part of a dynamic, engaging, & fun team!

See our full job description below!

Job Description

Job Title:

Program Manager- Respite

Department:

CSS

Job Grade:

4

Position Summary:

Provides oversight to Community Support Service individuals we support. Provides direct supervision to the direct care staff providing services. The Program Manager is responsible for the oversight of the delivery of these services and supports.

Reporting Relationship:

Receives direct supervision from the Coordinator of Community Supports. Provides supervision to Direct Service Professionals employed in within their respected areas.

Job Duties and Responsibilities:

In Home Respite Program Manager Specific Duties:

+ + Provide in-home respite care to people we support as directed by Coordinator of Community Supports.

Site Based Respite Program Manager Specific Duties:

+ + Provides Site Based respite care to people we support as directed by Coordinator of Community Supports.

Recreational Respite Program Manager Specific Duties:

+ + Plans, organize and supervises all recreational activities, including but not limited to Family Supports and Services R.E.C.C., Waiver Recreational Respite, and Erie County Department of Mental Health Recreational Programs.

+ Creates monthly calendars for all Recreational programs, including but not limited to Family Supports and Services R.E.C.C., Waiver Recreational Respite, and Erie County Department of Mental Health Recreational Programs.

+ Provides recreational respite services to people we support as directed by Coordinator of Community Supports.

General Duties Across All Areas:

+ + Assists the Coordinator of Community Supports in oversight of Respite services.

+ Maintains interactions with people we support, their families, other collaterals and the community-at-large as appropriate.

+ Immediately notifies Coordinator of Community Supports of any safety, supervision, scheduling or related issues as they arise.

+ Completes and maintains all required documentation in individuals and agency records; assists in the maintenance of those records.

+ Monitors service hours provided to families and relays concerns to supervisor.

+ Monitors Respite Care Providers’ work schedules and schedule changes.

+ Monitors participant satisfaction and service delivery. Reports findings to Coordinator of Community Supports.

+ Assists the Coordinator of Community Supports in assessing families’ request for service and the delivery of that service.

+ Holds regular staff meetings, trainings, conferences and any other assigned meetings.

+ Coordinates interviews and is responsible for hiring, orientation, and termination of direct care staff. Provides supervision to all direct support staff as needed. Evaluates all direct care staff annually.

+ Assures confidentiality of information about people we support and their families.

+ Attends Life Plan Meetings as needed.

+ Completes routine paperwork responsibilities and other duties as assigned by Coordinator of Community Supports. Receives weekly and/or as needed supervision from the Coordinator of Community Supports.

Qualifications and Education Requirements:

Bachelor’s Degree in a Human Service field PLUS one year experience in the Human Service field. Experience can be a combination of paid and volunteer experience with a minimum of three months paid experience.

OR

Associate’s Degree PLUS three years experience in the Human Service field. Experience can be a combination of paid and volunteer experience with a minimum of one year paid experience.

OR

High School or equivalent diploma PLUS four years experience in the Human Service field. Experience can be a combination of paid and volunteer experience with a minimum of two year paid experience.

PLUS

Supervisory experience preferred.

Essential Job Functions:

+ Physical demands and Exposure Risk outlined on attached form (A)

+ Mental Requirements:

Ability to read, write, analyze, memorize, be perceptive/comprehensive, show good judgment, have good math & and decision making skills, independent action, planning & prioritizing and follow directions. Work independently as well as cooperatively with others. Be approachable, enthusiastic, personable, work under pressure, and meet deadlines accordingly.

+ Human Relations Skills:

The ability to communicate with individuals in a positive manner, demonstrate the ability to be a leader and serve as an appropriate role model to people we support. Receive supervision instruction in a positive manner. Adhere to and administer Agency’s policies, procedures, rules and regulations. Maintain a professional attitude and appearance at all times

+ Equipment Operation:

The ability to operate business equipment; telephones, fax machines, computer hardware and software, including applications and programming, copiers, calculators, etc.

Agency Principles:

+ All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.

+ Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community.

+ Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.

This position is NON-EXEMPT from the overtime requirements of the Fair Labor Standard Act.

The Arc Erie County New York retains the right to change this job description at any time.

The Arc Erie County New York is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job Details

Job Family Arc Erie

Pay Type Hourly

Education Level High School

Hiring Min Rate 21 USD

Hiring Max Rate 23 USD