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Adecco is currently assisting one of its clients in their search for **Remote** **Claims Specialists!**

Pay rate: $21.00 per hour

Shift availability:

Mon-Fri 8am – 4:30pm

Type: Temporary with possibility for extension or conversion

For instant consideration for this role, click on Apply Now and don’t forget to upload your resume!

Responsibilities:

The Claims Specialist works on the full range of claims, correspondence, quality assurance and escalations to ensure the satisfaction of the goals and priorities of the team. The Claims Specialist also does their part to meet expectations of internal and external clients with respect to claim handling and Service Level Agreements.

Job Responsibilities

• Follows written procedures and scripts

• Consults with team leadership and peers on case work

• Uses proprietary software tools to access and review claim documents, enter claim decisions, and create escalations when needed

• Communicates immediately to leadership all obstacles to completing work

• Meets and exceeds departmental expectations for accuracy and productivity

• Contributes subject area expertise to determine processing guidelines and assess if standards have been met

• Utilizes documented team processes to ensure compliance with departmental standards

• Data entry and verification

• Drafts claimant facing communications based on guidance provided

• Communicates directly with claimants by phone or email

• Verifies data and processing requirements and makes corrections as necessary

• Other projects as assigned

• Has basic math knowledge

• Works primarily with Stocks

• Some Crypto Currency work

• Working with multiple accounts

• Prior claims or professional working experience

• Add transactions to see what can be claimed

• Currency conversion

• Attention to detail, could be looking at 100s of data points

• Email processing – Claims submitted by brokerages with thousands of claims attached

• Strong verbal and written communication skills.

• Able to work independently without constant oversight (WFH).

• Looking for people with previous processing experience.

• Attention to detail and critical reasoning skills.

• They should be able to draw logical conclusions based on guidance previously provided, but also know when they should reach out to Leadership.

• Able to use 6 different applications/software simultaneously.

• Need working computer knowledge.

Qualifications

• Professional degree or equivalent experience

• Excellent attention to detail

• Strong communication skills, both written and verbal

• Sharp critical thinking skills with sound judgment

• Ability to sit at a computer workstation for long periods of time

• Must have own equipment/devices.

As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested , APPLY NOW for instant consideration!

**Pay Details:** $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance