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Police Operations Coordinator 1

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Police Operations Coordinator 1

Salary

$44,122.33 Annually

Location

Nashville, TN

Job Type

Full-Time Civil Service

Job Number

C243 FY24

Department

Metro Nashville Police Department

Opening Date

05/16/2025

Closing Date

5/22/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

Position Description

The Police Operations Coordinator 1 position assists in overseeing, coordinating, and participating in the management of more complex and responsible clerical work for the records division or section of the Police Department. These duties frequently involve specialized procedures and skills, requiring initiative, independent reasoning, and judgment. Must be able to work shifts, weekends, holidays and change regular days off.

The current vacancy is in the Records Department but this recruitment may be used to fill openings within other departments of MNPD.

*All positions in the Metro Nashville Police Department require an extensive background check.

If you have applied in the last six months, you do not need to reapply.

The Metro Nashville Police Department (MNPD) is a 24/7/365 operation. Whether you are a sworn or civilian employee, you will be responsible for the general welfare of the citizens of Nashville and Davidson County. You will be responsible for ensuring optimum communications both within Metro and between Metro and the general public. If this environment is appealing and exciting to you, then you might want to consider a job with Metro Nashville Police Department.

Typical Duties

+ Assist with overseeing, coordinating, and participating in clerical work for the department.

+ Assign, coordinate, and review work of others.

+ Assist with training new employees.

+ Coordinate work with other sections and divisions.

+ Recommend and devise means by which work flow and office procedures can be improved.

+ Handle the more difficult complaints and inquiries, both in person and by telephone.

+ Complete, check, and process a variety of forms and documents.

+ Sort, check, code, and file letters and documents.

+ Prepare reports for FBI and National Safety Council.

+ Use advanced data entry techniques, codes, classifies and enters various reports.

+ Communicate with the public and answer questions on matters involving departmental policy and procedure.

+ Receive payments and fines and issue receipts.

+ Assemble data and prepare reports, using word processing packages, databases, and/or spreadsheets as needed.

+ Compile and maintain various types of records, such as personnel files, budget information, and other financial documents.

+ Handle complaints and inquiries, both in person and by telephone.

+ May testify in court proceedings.

Minimum Qualifications

EDUCATION AND EXPERIENCE

High School Diploma or equivalent and four (4) years increasingly responsible clerical experience, preferably in a public safety setting.

**Additional education may be considered in lieu of some experience. (1:1 Ratio)**

LICENSES REQUIRED

Valid Driver License

*Upon selection, NCIC Certification must be obtained within the first six months of employment.

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

+ NCIC Certification

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Metro offers a generous core benefit package to eligible employees who are regularly and consistently working 20 or more hours per week. Insurance and benefit coverage is effective the first of the month after the employee has worked 30 days. Employees can change their benefits within 60 days of an eligible change in status or during Annual Enrollment. Metro also offers optional benefits from which the employee may choose. Family members, including eligible spouses, domestic partners and children, are covered under most of our benefits programs.

CORE BENEFITS

Medical: Choice of two plans; Metro pays 75% of premium

Dental: Choice of two plans; Metro pays for single coverage

Basic Life: $50,000 basic term life coverage; Metro pays 100% of premium

Pension*: Formula-driven pension; 100% Metro funded; 10 year vesting for new employees

Paid Family Leave: Runs concurrently with time designated as FMLA leave (up to 30 days)

Longevity: Annual bonus beginning after 5 years of service; increases annually up to 20 years

Work Life/ Employee Assistance Program: Wide variety of counseling, referral and consultation services provided free

Other**: In-line-of-duty injury benefits, AD&D insurance, and Medical Disability eligibility after 10 years with Metro

Paid leave: (Full-time employees)

+ Vacation: 20 vacation days a year

+ Holidays: 12 holidays per year (Courts may be different)

+ Sick leave: 12 days of sick leave per year

+ Personal leave: 3 days per year

+ Other leaves: Judicial leave, military leave, bereavement leave

* Normal Pension for Sworn- Age 53 with 22 years service; Civilian Pension - Age 60 with 25 years service

**See the Human Resources webpage for more details and optional benefits at nashville.gov/hr

01

Do you have a valid Driver License?

+ Yes

+ No

02

What is the highest level of education you have completed?

+ No Diploma

+ High School Diploma or equivalent

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

03

List type of degree and major field of study. If no degree answer "N/A".

04

How many years of increasingly responsible clerical experience do you have?

+ No Experience

+ One Year

+ Two Years

+ Three Years

+ Four Years or More

05

Do you have experience working in a public safety setting?

+ Yes

+ No

06

If you answered "yes" to the previous question, use the area below to explain. If none, write "N/A".

07

Do you have NCIC certification?

+ Yes

+ No

Required Question

Employer

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

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