• Administrative Assistant

    TEKsystems (Poway, CA)


    Summary

    Efficiently manage high-volume document and shipment processing, handling an average of 10–15 documents daily and up to 130 shipments during peak periods. Responsibilities include scanning, data entry in Excel, mail handling, and distribution across six CHQ floors. Collaborate with major carriers such as USPS, FedEx, and UPS to ensure timely and accurate delivery.

    Key Responsibilities

    + Serve as an integral member of the Production & Distribution team, completing daily tasks, supporting teammates, and contributing to process improvements.

    + Print and distribute client communications and fulfill internal/external requests promptly, ensuring adherence to established timelines.

    + Support ad-hoc projects including mail merges, letter production, check printing/mailing, and Salesforce case handling with a focus on accuracy and error reduction.

    + Escalate outages, recurring issues, and priority concerns to management as needed.

    + Prioritize and complete assigned cases from leadership efficiently and within deadlines.

    + Create and update process documentation and standard operating procedures.

    + Maintain compliance with internal workflows, documentation standards, and performance metrics.

    + Assist with implementation tasks such as member letters, QA, inserts, and Salesforce case completion.

    + Monitor and manage prefunded postage accounts, initiating requests as necessary.

    + Track and reorder daily-use materials (e.g., envelopes, paper stock, formularies).

    + Follow departmental escalation and notification protocols.

    + Participate in additional departmental projects as assigned

    Pay and Benefits

    The pay range for this position is $21.00 - $21.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Poway,CA.

     

    Application Deadline

     

    This position is anticipated to close on May 22, 2025.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.