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We are currently hiring a Billing Customer Service Representative for one of the top Healthcare companies in Colorado! this position will allow for remote flexibility after the first 6-8 weeks, and candidates must be located within a reasonable commute to Fort Collins!

Description

+ Receive and respond to patient billing inquires via phone, e-mail, voicemail, or other communication channels

+ Provide accurate and relevant information to patients regarding insurance billing, insurance benefits and coverages, co-payments, deductibles, coinsurances, and outstanding balances due from prior or upcoming appointments/dates of service

+ Take patient credit card payments, process them via credit card terminal and post accurately to the practice management system

+ Evaluate patient inquiries and provide accurate, proper, and timely solutions

+ Maintain patient records (application of notes, demographic updates, etc.) in the practice management system accurately

+ Escalate complex issues to Panorama RCM leadership, as necessary, starting w/RCM Managers

Qualifications

MUST HAVE

+ High school diploma or GED

+ Minimum of 6 months experience within a healthcare company in a patient facing role that involves payments

+ Must understand the Prior Authorizations process, how to explain EOB, and what a patient is responsible for vs what insurance is responsible for

+ Minimum of 1 year total call center experience (6 mo. healthcare exp listed above can be included in this 1 year)

PREFERRED

-Bilingual in English and Spanish

#westpriority25

Pay and Benefits

The pay range for this position is $18.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fort Collins,CO.

Application Deadline

This position is anticipated to close on May 23, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.