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The Associate/Service Advisor reports to the Lead Advisor and serves as the primary contact for customer relationship management and account servicing. This position requires a strong understanding of the financial services industry and products, and is critical in handling the day-to-day client management on behalf of the Lead Advisor.

Essential Duties and Responsibilities

+ Supports Lead Advisor including managing client needs regarding service, asset allocation, case design and financial planning

+ Responsible for client meeting preparation and follow-up, including assembling requisite paperwork, account reviews, report generation and meeting documentation/notes

+ Consult with lead advisor on investment strategies based on individual financial and investment objectives; deliver advice and participate in client reviews

+ Manage data and plans in financial planning software

+ Learn the technical aspects of the advisor position and prepare to service clients independ

+ Identify sales and asset retention opportunities; including viable alternatives when traditional solutions may not apply

+ Deepen client relationships and establish credibility and rapport both in person and via phone/video meetings

+ Clearly articulate complex concepts to clients

+ Proactively communicate with clients and follow up on all contacts assigned

+ Manage and prioritize multiple and competing priorities on a daily basis in pursuit of business objectives

+ Active engagement in marketing and sales efforts on behalf of the firm; not required to build own book of business

+ Commitment to culture requires a demonstration of professionalism, accountability, client focus, and teamwork

+ Other duties as assigned

Supervisory Responsibilities: None

Knowledge, Skills, and/or Abilities

+ Strong understanding of financial services industry and diverse investment products

+ Basic computer skills (Outlook, Word, Excel and Power Point) are essential

+ Excellent communication skills, both verbally and in writing

+ Strong time management and organizational skills; able to work independently and effectively manage multiple tasks at once

+ Ability to build relationships with clients and internal partners and product wholesalers

+ Experience with the following software preferred

+ Redtail client CRM

+ MoneyGuide Pro/Elite

+ eMoney

+ Morningstar Advisor Workstation

Education and/or Experience

+ Bachelor’s degree in finance, accounting or related field

+ The ideal candidate will have 3+ years of experience in the financial services industry allowing for a strong understanding of broker/dealer operations and financial services products, including but not limited to: equities, bonds, options, mutual funds, annuities, insurance, and managed accounts

+ Previous experience in the independent financial services culture preferred

Certificates, Licenses, Registration

+ Series 7 and 63 required

+ Series 65/66 preferred: (or ability to obtain)