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Business Analyst III - Delivery DMV - Remote

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Business Analyst III - Delivery DMV - Remote

Salary

$57,708.00 - $75,024.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

TAA-03848-05.2025

Department

Department of Revenue

Division

Innovation, Strategy and Delivery-Business Innovation Group

Opening Date

05/16/2025

Closing Date

5/27/2025 5:00 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

FLSA Status

Exempt; position is not eligible for overtime compensation.

Primary Physical Work Address

2829 W Howard Pl, Denver, CO 80204 Remote - This position is primarily tasked with performing work duties via flex-place (aka telework, work-from home arrangements) with infrequent on-site visits with client groups

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Department Contact Information

Abigail Quinones, HR Analyst [email protected]

+ Description

+ Benefits

+ Questions

Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !

Description of Job

ThisDivision of Innovation, Strategy & Delivery (ISD) is responsible for understanding and implementing business specific goals related to technology for the Department of Revenue (DOR). This includes a high performance team that drives new innovation and continuous improvement for all divisions within DOR. The Division works in partnership with Office of Information Technology (OIT), internal/external stakeholders including vendors and customers. It emphasizes business value, quality of service, system integrity and stability expected of a world-class business innovation group that supports the high growth and ever-changing Agency needs to service the people of Colorado.

What we do:

TheDelivery Teamis responsible for development support for many core business systems used by Divisions of DOR. The Delivery team provides system enhancements, maintenance and production support services to meet DOR initiatives and is accountable for exceptional development quality, timely and accurate communication and the application of best practices to all initiatives.

Primary Duties:

+ Work with fellow Business Analyst III’s to further grow in the areas of business analysis, process management, process improvement, software delivery lifecycle management, software delivery tooling, development, best practices, work product quality and completeness.

+ Provide input and feedback to assist in the development and implementation of new processes, operational reporting, or other artifacts with the goal of improving the efficiency, quality, capacity, and velocity of the development team.

+ Improve and maintain the organizational efficiency and productivity of the development team and the overall quality of solutions being developed for the stakeholders.

+ Facilitate, guide, and oversee discovery and requirements elicitation sessions to identify system and business process improvement opportunities.

+ Create, review, provide guidance and refine requirements developed by stakeholders or other members of the development team.

+ Conduct meetings, presentations, and/or training to share ideas, document findings, and improve overall team efficacy.

+ Develop, revise, and perform testing activities which validate solution designs derived from business requirements.

+ Respond to questions and concerns from leaders and executives with unbiased supporting research and actionable recommendations.

+ Determine how best to respond to customer requests in a manner that will promote customer service and transparency and deliver regular, necessary, and agreed status reports to all stakeholders.

+ This position will have rare but occasional in office meetings at our Denver office.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description: (New)

H1C3XXANALYST III (https://drive.google.com/file/d/0B4enHpLSVk4eemlDYjc4Vm9tT00/view?usp=sharing&resourcekey=0-sfhr9APhTwTTyRT-N0Eztg)

MINIMUM QUALIFICATIONS:

Experience:

Six (6) yearsof progressive professional experience in business analysis, or other experience directly related to the work assigned to this position, which must include at least one of the following as part of the six (6) years.

+ At least 1 year working with the Colorado DRIVES application in a front line facing position --or--

+ At least 1 year working with the Colorado DRIVES application in a technical or telephone support position --or--

+ At least 1 year working with the Colorado DRIVES application as a county front line facing position

OR

Education & Experience

Bachelor's degree from an accredited institution in business administration, public administration, computer science, information systems, or a closely related field.

AND

Two (2) years of progressive professional experience in business analysis, or directly related experience which at least one (1) year within the two (2) years of required experience in a position working with theColorado DRIVESapplication in one of the following ways:

+ At least 1 year working with the Colorado DRIVES application in a front line facing position --or--

+ At least 1 year working with the Colorado DRIVES application in a technical or telephone support position --or--

+ At least 1 year working with the Colorado DRIVES application as a county front line facing position

Substitutions: Additional appropriate experience may substitute for the degree requirement on a year-for-year basis.

NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Preferred Qualifications:

+ Additional years of:

+ Colorado DRIVES application usage experience

+ Colorado DRIVES application technical support experience

+ State of Colorado or Colorado County front line experience, specifically Motor Vehicle or Driver License customer facing roles

+ Additional years of demonstrated experience with:

+ Software Development requirements elicitation

+ Agile User Story development and refinement including story splitting

+ Development feature, timeline, and scope negotiations

+ Meeting facilitation with large groups of diverse stakeholders

+ Testing enterprise applications

+ Bug tracking and management

+ Documentation of As-Is and To-Be business processes

+ Vendor, Team, and Stakeholder relationship management

+ Leading, Collaborating and Supporting projects and strategic initiatives with tight time timelines and budgets

+ Knowledge of Colorado statute, rule, and law and how each impacts software development requirements

+ Agile, Scrum, or Business Analyst Certification

Conditions of Employment with the CDOR:

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying.Only complete applications submitted before the closing date of this announcement will be reviewed.

+ Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.

+ Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

+ Recommended attachments: Resume, Cover letter

+ List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.

+ Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

+ The eligible list established from this posting may be used to fill additional vacancies.

Email Address:

All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

APPEAL RIGHTS

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

Equity, Diversity, and Inclusion Compliance

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox,[email protected].

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

If not applying online, submit application to:

If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (https://careers.colorado.gov/sites/careers/files/documents/Colorado-Paper-Application-202011-enabled.pdf) (Download PDF reader). Paper applications must be received via email to [email protected] by the closing date and time of the application period listed on this announcement.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Outline your experience using or supporting the Colorado DRIVES application. Your response should include the role(s), your time in position, and area(s) of expertise. Please Note : A blank response, answering N/A, or a failure to outline at least 1 year of experience with the Colorado DRIVES application may disqualify you from consideration for the position.

02

Outline any experience eliciting and documenting software development requirements for enterprise applications. Your response must include a description of the application you captured requirements for, how long you were responsible for gathering development requirements, and the specific application(s) used to document the development requirements.

03

Outline any experience facilitating requirements gathering sessions or project delivery initiatives focused on software development for enterprise applications. Your response must include the type of sessions you have facilitated, the role(s) you have fulfilled during those sessions, and the SDLC methodology that you were following during the facilitated session.

04

Outline any experience performing unit testing, development verification testing, and/or user acceptance testing of enterprise software applications. Your response must include your specific testing role(s) and the application(s) used to document your tests, perform tests, document test results, and track and manage bugs.

05

Outline any experience you have working in an Agile Development team. Please include the specific role(s) you held as part of that team and the time in position

06

What Business Analyst, Agile, or Scrum certifications have you obtained?

07

Please provide any additional information you would like for the Department to know in relation to the listed "Preferred Qualifications" in the announcement.

08

The Team Norms for our Development Team include having a distraction free workspace, maintaining an ‘on camera’ presence, and attending occasional in-person events and meetings when necessary. Can you commit to working within these Team Norms? (Yes/No)

+ Yes

+ No

09

CDOR - The salary for this position is $57,708.00 - $75,024.00/annually. Are you still interested in this position? Marking "no" will result in removal from consideration. As a reminder, per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

+ Yes

+ No

10

CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care.

Required Question

Employer

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

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