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Job Description

Responsibilities:

Design, schedule, build, and deliver new and enhanced, moderately complex portals and websites to achieve the agreed plan in terms of quality, cost, and timing, and create an engaging website.

Develop website maps, application models, and image or page templates to meet user needs, industry standards, and/or project goals.

Support digital channel management through use of front-end interactive technologies, encompassing usability, design, user interface, and device strategy. Facilitate an understanding of engagement metrics and provide regular performance analysis.

Execute several aspects of digital marketing operations, such as planning digital marketing campaigns, creating concepts and contents, setting audiences and value propositions, and integrating digital channels.

Produce multiple concepts and prototypes to design digital products/services.

Support the implementation of differentiating customer experience initiatives, tools, and processes, including customer experience testing.

Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them.

Collate and analyze data using preset tools, methods, and formats. Involves working independently.

Support customer and market research by performing customer and market research and analysis techniques.

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills:

Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.

Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.

Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

Works without supervision and provides technical guidance when required on using research and analysis to develop a comprehensive understanding of market conditions in order to facilitate the success of a brand, product or service.

Works without supervision and provides technical guidance when required on the development and implementation of website structure and content.

Conducts research and analyzes data without supervision while providing technical guidance as needed in order to develop a comprehensive understanding of customer and market conditions that enables maximum return on investments.

Manages and applies safe systems of work without supervision and provides technical guidance when required.

Works without supervision and provides technical guidance when required on implementing, configuring and optimizing IT systems and services, while ensuring smooth integration with existing IT infrastructure.

Works without supervision and provides technical guidance when required on developing the best possible commercial proposition that fulfills the needs of the client and the marketplace.

Works without supervision and provides technical guidance when required on assessing and utilizing those media channels and opportunities that will provide maximum benefit to the brand, product or service.

Works without supervision and provides technical guidance when required on interpreting and applying knowledge of laws, regulations and policies in area of expertise.

Works without supervision and provides technical guidance when required on developing products using appropriate methods, tools, processes and software.

Identifies, assesses, prioritizes and manages risks without supervision and provides technical guidance when required.

Works with guidance (but not constant supervision) to develop, monitor, interpret and understand policies and procedures, while making sure they match organizational strategies and objectives.

Education

Bachelor’s: Business Administration (Required), Bachelor’s: Computer and Information Science (Required), Bachelor’s: Digital Communications and Media/Multimedia (Required)

Work Experience

General Experience - 3 to 6 years

Certifications

Salary Range

$80,000.00-$250,000.00

Travel

Workstyle

Resident

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcomes

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.