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68063463 - MEDICAL/HEALTH CARE PROGRAM ANALYST

Date: May 16, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Requisition No: 853378

Agency: Agency for Health Care Administration

Working Title: 68063463 - MEDICAL/HEALTH CARE PROGRAM ANALYST

Pay Plan: Career Service

Position Number: 68063463

Salary: $1,794.92 Biweekly

Posting Closing Date: 05/30/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Agency Overview:

The Agency for Health Care Administration is Florida's chief health policy and planning entity.

The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of Agency Secretary Shevaun L. Harris, the Agency is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation.

Agency Objectives:

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

JOB DESCRIPTION:

This is a highly responsible business analyst position with both technical and administrative responsibilities in the Division of Information Technology, Information System Development Methodology (ISDM) Unit.

This position is responsible for assisting with the development, maintenance, and support of custom IT applications to support the Agency's strategic plan by implementing legislative requirements, process improvements, and system enhancements as needed.

Duties & Responsibilities Include:

Conducting Joint Application Design (JAD) sessions, interviews, and site visits to gather detailed requirements from subject matter experts, documenting analysis results, business process descriptions, and use cases.

Completing meeting agendas, meeting summaries including action items, and sending them to the project team in a timely fashion.

Creating process maps, writing business requirements, design specifications, test scripts, and training materials.

Working with project managers, end users, and developers on application screen designs, logic, and functionality.

Keeping project documentation on ISDM SharePoint project pages accurate and up to date.

Submitting Weekly Project Status Reports on each Monday for the previous week for assigned projects.

Required project documentation includes the Risk & Complexity Assessment, Project Charter, Project Plan, Project Schedule, Project Timeline (Visio), Project Requirements, IT Component Requirements, Database Design, Screen Design, Report Design, Security Plan, Testing Plan, Training Plan, Deployment Plan, Troubleshooting Guide, and the Project Closure Report.

Testing applications as needed.

Keeping Azure DevOps work items up to date including, but not limited to, sprint goals, epics, features, tasks, bugs, sprints, and capacity planning.

Providing administrative support to AHCA Project Governance (APG) as needed.

Identifying technical and business problems and developing the best solutions.

Actively participating in team discussions.

Executing software testing and documenting results.

This position has been identified as mission-essential.

The incumbent in this position may be required to work during the weekend or on holidays.

In addition, mission essential personnel will be required to work during disasters, to include but not limited to, work before, during and/or beyond normal work hours or days in the event of an emergency.

Emergency work may involve the incumbent working in another county or staffing location to assist other State Agencies with emergency work.

Emergency duties may include, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Other duties as assigned.

This position will be filled at $1,794.92 biweekly and is non-negotiable.

BENEFITS:

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance

options;

• Flexible Spending Accounts;

• State of Florida retirement options, including employer contributions;

• Generous annual and sick leave benefits;

• 9 paid holidays a year and 1 Personal Holiday each year;

• Career advancement opportunities;

• Tuition waiver for courses offered by Florida’s nationally ranked State University System ;

• Training and professional development opportunities;

• And more!

To be considered for the position all applicants must:

Submit a complete and accurate applicant profile and/or resume necessary for qualifying, such as dates of service, reason for leaving, etc.

In addition, all applicants must ensure all employment and/or detailed information about work experience is listed on your applicant profile and/or resume (including military service, self-employment, job-related volunteer work, internships, part-time employment, etc.) and that gaps in employment are explained.

Support of knowledge, skills, and abilities should be demonstrated on the applicant profile and/or resume, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

Applicants who do not provide all information necessary to qualify, will not be considered for this position.

Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the Federal Bureau of Investigation.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the principles, practices, and techniques of business analysis for software development and maintenance projects, along with methods of data collection and analysis.

• Skilled with software development tools such as Azure DevOps or Jira, diagramming tools such as Microsoft Visio, and general software such as Microsoft Office 365 and SharePoint.

• Skilled in effectively communicating with technical and non-technical staff and all levels of management, both orally and in writing.

• Ability to determine work priorities, assign work, and ensure proper completion of work assignments.

• Ability to compile, organize, and analyze data; ability to gather and document business requirements for software applications; ability to create process maps and workflow diagrams.

• Ability to establish and maintain effective working relationships with others.

• Ability to work independently and in teams.

• Ability to plan, prioritize, organize, and coordinate multiple projects and work assignments to meet deadlines and complete goals.

• Ability to work well under pressure and meet deadlines without sacrificing quality.

• Must be goal oriented and action focused, pragmatic and self-disciplined with strong analytical and problem-solving skills.

• Must be able to learn, understand, and apply new technologies and processes.

MINIMUM QUALIFICATIONS REQUIREMENTS

* At least one (1) year of professional experience with business analysis or project management.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: ABBY DUNN 850-412-4805

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Location:

TALLAHASSEE, FL, US, 32308

Nearest Major Market:Tallahassee