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Branch Credit Card Manager, U.S. Credit Card Acquisition is responsible for managing the consumer and small business cards acquisitions strategies with the overall objective to drive our credit card originations while focusing on branch conversation effectiveness, sales funnel optimization and process enhancements. This role will be a critical contributor to the overall US Branch acquisition growth targets across all customer segments, and across all card types. The successful candidate will work closely with the Director for US Card Acquisitions to effectively market, sell and fulfill on the sale of credit card products including improving the customer experience and responsibility for key P&L drivers.

The Manager will collaborate closely with key branch stakeholders, product, marketing, legal, compliance and 1st/2nd lines of defense on effective acquisitions targeting, direct mail effectiveness, offer development, test & learn approach, optimization of acquisition credit policy and assessment of new initiatives.

Credit Card Manager will ensure that acquisition strategies, initiatives and projects are in compliance with legal, regulatory, and risk frameworks.

Additional responsibilities include:

+ Responsible for the successful execution of the Branch Engagement strategies while focusing on offer development, coaching, marketing, analytics and execution.

+ Identifies emerging issues and trends to inform decision-making.

+ Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

+ Conducts independent analysis and assessment to resolve strategic issues.

+ Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.

+ Builds effective relationships with internal/external stakeholders.

+ Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.

+ Monitors and tracks performance, and addresses any issues.

+ Executes work to deliver timely, accurate, and efficient service.

+ Monitors acquisitions performance and growth metrics to identify trends and recommend action plans.

+ Provides competitive analysis and benchmarking to identify product strengths and gaps, and extract insights.

+ Analyzes customer/consumer insights and channel data to identify strengths and gaps, and extract insights.

+ Participates in and evaluates market research and competitive analysis associated with assigned products.

+ Exercises judgment to identify, diagnose, and solve problems within given rules.

+ Works independently and regularly handles non-routine situations.

+ Broader work or accountabilities may be assigned as needed.

+ **Qualifications:**

+ 5 - 7 years of consumer and credit cards and/or retail branch experience, particularly focusing on the branch engagement, and post-secondary degree in related field of study or an equivalent combination of education and experience.

+ Strong experience working with credit card fundamentals, including acquisitions, product design and functionality

+ Strong knowledge of product delivery infrastructure systems and underlying product interdependencies.

+ In-depth retail and business banking environmental awareness / understanding.

+ In-depth risk management associated with new and existing product development, acquisition and management.

+ Strong knowledge of process coordination and management.

+ Building business cases - in-depth

+ Researching market trends – in-depth

+ Relationship management – in-depth

+ Analytics and reporting – in-depth

+ Product marketing – in-depth

+ Negotiation skills – good

+ Financial Understanding – good/in-depth

+ Deep knowledge and technical proficiency gained through extensive education and business experience.

+ Verbal & written communication skills - In-depth.

+ Collaboration & team skills - In-depth.

+ Analytical and problem solving skills - In-depth.

+ Influence skills - In-depth.

+ Data driven decision making - In-depth.

Salary:

$79,800.00 - $148,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/us/en

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.