• Part-Time Ticketing Assistant

    Western Kentucky University (Bowling Green, KY)


     

    Western Kentucky University, a member of Conference USA and a Football Bowl Subdivision NCAA member institution, seeks to hire an individual for the part-time position of Ticketing Assistant. This position will report directly to the General Manager of Ticket Sales and Operations. There are multiple openings for this posting. Applicants must have a commitment to and responsibility for adhering to all rules and regulations of WKU, Conference USA and the NCAA.

    Primary Duties and Responsibilities:

    The following duties are customary for this position, but are not to be construed as all-inclusive. Duties may be added, deleted, and assigned based on management discretion and institutional needs.

     

    + Assist in the admission of fans to athletic/campus events at E.A. Diddle Arena and Houchens-Smith Stadium

    + Sell event tickets to walk-up fans

    + Verify ticket validity with use of Ticketmaster scanners

    + Provide quality customer service to all fans

    Knowledge and Skills Considered Essential for Success:

    + Excellent oral and written communication skills

    + Strong attention to detail

    + Must be self-motivated and team-oriented

    + Excellent organization, interpersonal, and communication skills

    + Experience with Microsoft Office products

    + The duties and responsibilities of this position must be performed in a competent manner following the highest standards for leadership, professionalism, integrity, accountability, responsibility, cooperation and customer service

    Job Requirements:

    + High school diploma or GED

    + Previous experience in customer service and/or relations

    + Must be able to work evenings and weekends

    Additional Information:

    Hourly Rate: $10.00

     

    Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

     

    Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

     

    Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Institutional Equity. To request an accommodation, report a complaint, or ask questions regarding WKU's Discrimination and Harassment Policy (#0.2040), please contact Ms. Ena Demir, Executive Director/Title IX Coordinator via email at [email protected] or by phone at (270) 745-6867. Ms. Demir is also responsible for coordinating the University's response to complaints related to sex and gender harassment. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.

     

    Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php

     

    For information related to job postings, please email [email protected].