"Alerted.org

Req #: 246161

Department: UW MEDICINE IT SERVICES

Appointing Department Web Address: http://uwmits\_hires.uwmedicine.org/

Job Location Detail: **Primary work location is in Seattle, WA at HMC, UWMC-Montlake, and UWMC-NW**

Posting Date: 05/16/2025

Closing Info:

Open Until Filled

Salary: $8,085 - $10,067 per month

Limited Recruitment: **Open to Department employees only**

Shift: First Shift

Notes:

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, **click here.**

**UW MEDICINE IT SERVICES** has an outstanding job opportunity for an **Applications Analyst 2 - Ancillary** position.

PLEASE NOTE: These positions (4) are only open to current UW Medicine IT Services employees.** **WORK SCHEDULE

+ 100% FTE – 40 hours per week

+ Day Shift – CORE HOURS ARE 07:00 – 15:00 (PST), Monday-Friday

+ Required participation in team on call schedule **THESE POSITIONS ARE 100% ONSITE (NO TELEWORK) AT ONE OF THE FOLLOWING LOCATIONS:**

+ HARBORVIEW MEDICAL CENTER

+ UWMC – MONTLAKE

+ UWMC – NORTHWEST

+ FLOAT – All Analysts are expected to float between the three medical centers, learning all three environments to be able to cover sick and vacations as needed **DEPARTMENT DESCRIPTION** **UW Medicine IT Services (ITS)** is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

POSITION HIGHLIGHTS

+ Values-based work environment

+ Active departmental Equity, Diversity, and Inclusion Committee

+ 15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year

+ 100% matching, 100% immediately vesting 403(b) **PRIMARY JOB RESPONSIBILITIES**

+ Analyze customer business and technical requirements and issues, recommending solutions

+ Design, build, test, and implement enhancements to meet functional requirements

+ Provide production support and ongoing system troubleshooting, maintenance, monitoring, and training

+ Manage projects, processes, and documentation to support customer needs **ADDITIONAL DETAILS**

+ These are new roles and are not intended to be first call support, but an on-site secondary support resource dispatched only after primary assessments are performed

+ These onsite Analysts will act as a conduit for additional training and informatics resources, advise on adoption strategies, and inform hospital and ITS leaders on trends and future technological needs

+ The Analysts will endeavor to use excellent customer service skills to improve ITS partnership with Facilities, Clinical Engineering, and Nursing partners

+ Analysts will be rounding on floors and have regular attendance in the Daily Safety Brief (DSB) to assess unreported issues **TECHNOLOGIES YOU MAY WORK WITH**

+ **Telesitter** – Replaces in-person “sitters”; the Telesitter system includes an Epic Monitor module running on a Nesa-provided cart that includes two-way audio-video as well as alarm notifications

+ **Rauland Enterprise Nurse Call** – Replaces a physical facilities-based nurse call systems based on buttons, lights, and tones; this modern enterprise nurse call system includes enterprise server infrastructure, software, and integrations to mobile phones

+ **Midmark Staff Duress** – Rauland Nurse Call integrated staff duress system

+ **Strongline Staff Duress** – Standalone temporary staff duress system implemented throughout HMC and utilized until the Midmark staff duress system is fully implemented

+ **Care.AI Virtual Care** – An integrated hardware and software platform that provides for two-way communication and ambient monitoring of patients in inpatient rooms

+ **Sonifi with Epic integration** – TV entertainment system expanding to provide care-related information fed by Epic

+ **Dispatch** – Vendor-provided tablet-based application to facilitate patients communicating simple needs such as ice, blanket, meal, etc.

+ Other Technologies will be added as needs are assessed over time **REQUIREMENTS**

+ Bachelor’s degree Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience

+ Non-Epic “Ancillary” System experience **REQUIRED**

+ Epic experience a plus

+ 2+ years’ experience must include the following:

+ 1+ years providing EHR systems application maintenance/support

+ Familiarity with UW Medicine’s current IT and hospital infrastructure

+ Demonstrates a strong customer-oriented mindset, with excellent follow-through and experience building relationships, setting expectations, and collaborating across groups to ensure customers receive top quality service

+ Strong communication and people skills

+ 1+ year experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications)

+ Broad specialized skill set with experience working on devices such as cameras, TVs, video systems, and printers

+ Comfortable dealing with Charge RNs and administrator-level Operational Nursing leaders **ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER**

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

**Become part of our team. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.