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Location(s)

Lake Mary, Florida

Details

**POSITION SUMMARY** :

The SIU Manager will manage a staff of SIU Investigators conducting field and desk investigations for Kemper Companies. This position will have 6-10 direct reports from multiple operating locations.

**PRINCIPAL DUTIES AND RESPONSIBILITIES** :

+ Conducts interviews and aids in selection and training/development of SIU personnel.

+ Provides oversight of all investigations assigned within designated team/region to ensure that assignments are accurate and that investigations are proper, thorough and timely; and to ensure control of expenses on investigations.

+ Conducts regular open file reviews and audits of closed investigations to ensure compliance with Best Practices, Operating Guidelines and state-specific statutory requirements.

+ Monitors performance by reviewing audit results, management reports and other SIU performance dashboards on a regular basis. Develops strategies to maintain or improve performance.

+ Clearly communicates performance expectations to individual employees and team while collaborating to provide accurate and ongoing performance feedback and promote career development.

+ Performs all other duties as assigned.

**MINIMUM JOB REQUIREMENTS** :

+ Must possess an in-depth knowledge of the principles of casualty insurance and the auto casualty claims adjustment process.

+ Bachelor’s Degree and/or experience gained through law enforcement and continuing industry related education required.

+ SIU experience is required.

+ Prior supervisory experience is preferred.

+ Fraud designations such as CIFI, FCLS, FCLA, or CFE are preferred.

+ Excellent written and verbal communication skills, thorough working knowledge of computers, ability to type proficiently and operate efficiently in a modern “paperless” environment are essential.

_The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The incumbent must have the abilities or aptitudes to perform each essential function proficiently with or without reasonable accommodation. Our organization has a dynamic work environment where positions evolve and change. Therefore, the Company reserves the right to modify, delete, or add job duties, responsibilities and skills that are stated in this job description at any time._

Kemper at a Glance

The Kemper family of companies is one of the nation’s leading specialized insurers. With approximately $13 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.8 million policies, is represented by approximately 22,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. Learn more at Kemper.com .

*Alliance United Insurance Company is not rated.

_We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_

Our employees enjoy great benefits:

• Qualify for your choice of health and dental plans within your first month.

• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.

• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.

• Contribute to your community through United Way and volunteer programs.

• Balance your life with generous paid time off and business casual dress.

• Get employee discounts for shopping, dining and travel through Kemper Perks.