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As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

400990 Clin & Trans Science Institute

Work Shift:

UR - Day (United States of America)

Range:

UR URG 106 H

Compensation Range:

$21.36 - $29.90

_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._

Responsibilities:

GENERAL PURPOSE:

WIth minimal direction and considerable use of independent judgement, the position will utilize educational concepts, communication skills, and experience/knowledge of clinical research to provide support for clinical research systems trainings to the URMC research community. This position will train according to recognized industry guidance and best practices and to any required compliance mandates by the organization. This position will require excellent communication and organizational skills, and solid foundational and operational knowledge in clinical research. They will support project development and processes related to all OCR managed systems. This position is responsible for working with diverse levels of staff to maintain and improve the utilization of OnCore and other OCR managed systems to assure the business strategy is driving the system use/requirements. This role will be collaborating with other departments across the institution. Reports to and is given direction by the Office of Clinical Research (OCR) Director and Instructional Designer II.

ESSENTIAL FUNCTIONS

+ Supports and develops, maintains, and updates OCR managed systems training materials and on demand presentations.

+ Conducts orientation presentations for end users, for requested focused education presentations, and case specific presentations inclusive of training for system end users, new and existing trainings.

+ Identifies, initiates and cultivates relationships with a wide variety of people at all professional levels within the institution.

+ Supports lead Systems Trainer with application upgrades.

+ Demonstrates the ability to escalate training risks or issues effectively within the organization, if needed.

+ Supports the coordination and tracking of orientation of new hires and transferred employees to completion for OCR managed systems.

+ Maintains training program metrics.

+ Reports with updates.

+ In collaboration with Lead Systems Trainer and CTMS team maintains training environment.

+ Assists in the system upgrades, assesses impacts of new functionality on system use and business processes, and communication of changes to end users.

+ Attends meetings, makes recommendations, meets with colleagues, attends educational activities and keeps current on training industry.

Other duties as assigned

MINIMUM EDUCATION & EXPERIENCE

+ Bachelor’s degree

+ 1 year of relevant experience or equivalent combination of education and experience REQUIRED.

+ Software training experience REQUIRED.

+ Knowledgeable in the clinical research industry and of human subject's clinical research REQUIRED.

KNOWLEDGE, SKILLS AND ABILITIES

REQUIRED:

+ Ability to use creative and effective presentation skills to teach large groups in a remote learning environment

+ Capable of relating to diverse groups of audiences and adapt training delivery.

+ A general understanding of key performance indicators

+ Excellent presentation, interpersonal, and communication skills, including written communication.

+ Good organizational, time management and problem-solving skills.

+ Demonstrate accountability in ownership and solution-oriented work approach

+ Proven organizational skills including attention to detail and multi-tasking skills

+ Strong working knowledge of Microsoft Excel, Word, Adobe, REDCap and PowerPoint

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.

Learn. Discover. Heal. Create.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals

At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.