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Perform administrative processes that deliver medical, dental, and other benefits to associates of companies supported by Retail Business Services. Serve as a subject matter expert on our union and non-union Benefits programs and related processes. Answer associate inquiries, including those directed from the Associate Service Centre. Support audit and regulatory compliance activities.

Responsibilities:

1. Process HR Transactions

+ Utilize HR systems to process complex transactions. Such transactions include but are not limited to associating changes affecting division to division, job, location, pay, union, hew hire, termination, status, leaves of absence/FMLA, health & wellness insurance claims, disability claims, and paid time off.

+ Analyze each transaction to ensure accuracy within each union contract and/or company policy.

+ Assess supplemental pay and create requests in Cyborg for payment based on contractual or policy language.

+ Provide oversight and support to the business as it relates to associate related transactions.

+ Utilize systems and reports like Cyborg and Control D to review critical HR related audit reports to ensure data integrity by researching and updating associate records according to union contracts, company policy, and ACA Regulations.

2. Respond to HR-Related Questions and Auditing

+ Actively respond to HR-related questions from the business units and HR Business Partners. Questions include calculation of pay rates, promotions, demotions, paid time off, Sunday pay, insurance claims, disability claims, etc.

+ Research, compile and provide data for the Employment Law Department and Union and/or Fund Office teams, and other appropriate stakeholders to support necessary requests.

+ Serve as primary contact for HR Business Partners and the business units on contractual and policy related questions, as needed to ensure accuracy.

3. Project and Ancillary Support

+ Support implementation of various projects by performing systems user acceptance testing and partner with the HR Services management for updates and execution.

+ Provide support to HR department on various tasks and projects.

Experience:

+ 2 years of HR or Payroll experience

Skills:

+ Proficiency in accurate and timely administration of benefits.

+ 2-3 years' experience in administrative function.

+ Competent in MS Office software.

+ Analytical Skills

+ Attention to Detail

+ Oral & Written Communication

Education:

+ High School education or equivalent. Associate degree in HR-related area preferred.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.