• Operations Training Coordinator (On-Site)

    Broadridge Financial Solutions (South Windsor, CT)


    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.

     

    Broadridge is growing! The Operations Training Coordinator plays a crucial role within the Production Operations function, providing essential training and administrative support. This position involves working across multiple job families, combining administrative, organizational, and coordination skills to enhance operational efficiency. We are made up of high performing teams that meet in person to learn and collaborate as needed. This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

    Responsibilities:

    + Training Coordination: Lead hands-on, one-on-one, and group skills training sessions, focusing on equipment operations and operational processes. Conduct training needs assessments and develop training plans.

    + Certification Management: Oversee certification and re-certification processes, ensuring all associates meet operational standards.

    + Performance Evaluation: Monitor, evaluate, and report on associates training progress. Maintain accurate records of all training activities.

    + Administrative Support: Utilize clerical skills to upload and update relevant documentation, following established procedures.

    + Team Collaboration: Understand the roles contribution to the team and demonstrate an ability to integrate efforts with others within the discipline.

    + Comprehensive understanding of procedures within the discipline and foundational knowledge of related areas.

    + Problem-Solving Skills: Ability to independently identify and solve common problems using established or creative solutions.

    + Strong communication abilities to effectively exchange information and facilitate training.

    + Computer Skills: Microsoft Word, Excel, and Outlook experience is preferred.

    + Self-Management: Takes initiative to manage own workload effectively with a moderate degree of supervision.

    + Quality Contribution: Enhance team performance through the provision of high-quality services and information.

    + The role requires an individual who can exercise sound judgment within defined procedures, coordinate scheduled training activities independently, and deliver impactful training sessions that align with operational goals.

    + Background in formal training or significant work experience in related fields.

    Qualifications:

    + Min 3 years of experience

    + HS Diploma or Equivalent preferred

     

    Hourly range for this position is $20.90-26.95 Based on Experience. Shift: Mon-Thurs from 6:00a. m. 4:30 p.m.

     

    Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

     

    We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

     

    US applicants: Clickhere (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) to view the EEOC " Know Your Rights " poster.

     

    Disability Assistance

     

    We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

     

    If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected] .

     

    Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference (https://www.broadridge.com/about/sustainability/) . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.

     

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    Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.

     

    We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.