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Position Summary:

We are seeking a friendly, knowledgeable, and customer-focused individual to join our team as a Customer Service Representative for counter sales and service. In this role, you will be the first point of contact for customers, assisting them with product inquiries, order processing, and general support related to masonry and construction materials.

Key Responsibilities:

+ Greet and assist walk-in customers and contractors in a professional and courteous manner.

+ Provide product information, pricing, and availability to customers.

+ Process sales transactions accurately using the point-of-sale (POS) system.

+ Handle phone and email inquiries regarding orders, deliveries, and product details.

+ Maintain a clean and organized sales counter and showroom area.

+ Coordinate with warehouse staff to ensure timely order fulfillment.

+ Assist with inventory management, including restocking shelves and conducting inventory counts.

+ Resolve customer issues and complaints promptly and professionally.

+ Stay informed about new products, industry trends, and store promotions.

Qualifications:

+ High school diploma or equivalent required.

+ Previous experience in retail sales, customer service, or construction supply preferred.

+ Knowledge of masonry, construction materials, or building supplies is a strong plus.

+ Excellent communication and interpersonal skills.

+ Ability to multitask and work in a fast-paced environment.

+ Basic computer skills and familiarity with POS systems.

+ Ability to lift up to 50 lbs (assisted) and stand for extended periods.

Why Manpower? We're kind of a Big Deal!

+ Competitive Salary, Benefits + AMAZING Work Experience

+ Voted Best Staffing Company in the Tri-State

+ 2024 America’s Best Professional Recruiting Firms – Forbes

+ 2025 Worlds Most Sustainable Companies – Time

+ 2025 World Most Ethical Companies 2024 - Ethisphere

+ Best Employers for Diversity - Forbes

+ Women Owned Business

Manpower is an equal opportunity employer and embraces diversity in all its forms. We believe that different perspectives make us stronger, and we welcome applicants from all walks of life.

Interested in reviewing career openings in your area? Visit Manpower.com or contact your local branch location.

Manpower is an EEO/AA/ADA/Veterans employer**

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.