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Tier 1 Support Engineer
- Motion Recruitment Partners (Fort Worth, TX)
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Tier 1 Support Engineer - Fort Worth
Fort Worth, Texas
Onsite
Contract
$17/hr - $20/hr
Our client, a local managed service provider, is growing their Support team. They've built a strong reputation in the Fort Worth/Dallas area by delivering reliable IT solutions to a diverse client base—including enterprise companies, oil and gas firms, and small to mid-sized businesses.
They’re looking for a Tier 1 Support Engineer with strong Windows experience. The role includes user account setup, troubleshooting, provisioning equipment, and installing hardware/software. Must be familiar with Windows, Microsoft Office, Active Directory, Group Policy, O365/M365, and Exchange. Strong communication and a professional demeanor are essential for this client-facing role.
This is a 3–6 month contract-to-hire role, paying $17–20/hr during the contract period. If converted to full-time, the salary will be $37–40K with potential bonus. The position is fully onsite, Monday to Friday, at their Fort Worth headquarters.
Required Skills & Experience
+ 0–2 years in a technical support role
+ Strong Tier 1 troubleshooting skills
+ Hands-on experience with Microsoft/Windows environments
+ Familiar with:
+ Active Directory
+ Group Policy
+ Office 365 / Microsoft 365
+ Outlook
+ Experience with remote desktop support
+ Basic networking knowledge is a plus
Offer Details
+ 3–6 month contract-to-hire
+ $17–20/hr during contract + potential for overtime
+ $37–40K salary upon conversion + possible year-end bonus
Must be authorized to work in the U.S. without sponsorship now or in the future
You will receive the following benefits:
+ Medical Insurance - Four medical plans to choose from for you and your family
+ Dental & Orthodontia Benefits
+ Vision Benefits
+ Health Savings Account (HSA)
+ Health and Dependent Care Flexible Spending Accounts
+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
+ Hospital Indemnity Insurance
+ 401(k) including match with pre and post-tax options
+ Paid Sick Time Leave
+ Legal and Identity Protection Plans
+ Pre-tax Commuter Benefit
+ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
**Posted by:** Zoe Zinser
Specialization:
+ Technical Support
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