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Location

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seekingFull-Time | Tennis Desk Attendant for the beautiful new Barton Creek Country Club!

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

Responsible for providing superior service at the front desk to our resort guests and members that utilize the Tennis Center facility.

Responsibilities

+ Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.

+ Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.

+ Smile, welcome our guests and members. Use their name whenever possible.

+ Fold and stock towels throughout the facility.

+ Assist in maintaining the cleanliness and orderliness of the facility.

+ Complete and initial daily task lists.

+ Record information regarding member and guests issues, housekeeping and engineering needs and turn in to Supervisor/Manager daily.

+ Become proficient in using ResortSuite for sales and charges.

+ Run nightly report for closing shift and submit to Accounting.

+ Answer the phone and take messages.

+ Maintain knowledge of current tennis programs.

+ Maintain knowledge of the resort amenities, especially Fitness, Spa, Kid’s Club, Coffee Market, Aquatics, and Pool Cabanas.

Qualifications

+ Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.

+ Previous customer service experience is strongly preferred.

+ Ability to think clearly, quickly and make concise decisions.

+ Ability to work cohesively with co-workers both within and outside of your department.

+ Scheduling flexibility, including willingness to work primarily weekends and occasional holidays.

+ Ability to accurately and efficiently input information into computer systems.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected]

Job LocationsUS-TX-Austin

Posted Date3 days ago(5/14/2025 3:36 PM)

Requisition ID 2025-123189

# of Openings 1

Category (Portal Searching) Recreation