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County Caseworker 2 (Local Government) - Lehigh County MH/ID (Multiple Vacancies)

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County Caseworker 2 (Local Government) - Lehigh County MH/ID (Multiple Vacancies)

Salary

$52,260.00 Annually

Location

Lehigh County, PA

Job Type

Civil Service Permanent Part-Time

Job Number

CSSC-2025-25658-L0624

Department

Local Government

Division

HS Lehigh Co Mh/Id Unit

Opening Date

05/15/2025

Closing Date

5/28/2025 11:59 PM Eastern

Job Code

L0624

Position Number

80002546

Union

SEIU Local 668

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88213439

Bureau / Division

Lehigh County Mental Health

Worksite Address

17 South 7th Street

City

Allentown, Pennsylvania

Zip Code

18101

Contact Name

Danielle Guarna

Contact Phone

610.782.3171

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

The Office of Crisis Intervention provides vital support to all residents of Lehigh County who are experiencing a mental health emergency with the purpose of accessing treatment, recovery, and ultimately an improved quality of life.

Come join our team and help make a difference in the lives of others.

DESCRIPTION OF WORK

This is professional social services work and employees in this class provide case management services to Lehigh County residents experiencing mental health emergencies. Crisis counselors work collaboratively with local hospitals, police departments, outpatient mental health facilities, and crisis residents.

The caseworker obtains information from clients, members of their families, and others necessary for the identification of social, economic, emotional, health, or physical problems and for assisting clients in obtaining a wide variety of services on the basis of established policies, regulations, and statutes. Must work cooperatively and professionally with co-workers, DHS personnel, and all other individuals to assure that a consumer receives services in a prompt and effective manner.

Responsible to:

+ Recognize the symptoms of mental illness in order to provide thorough and clinical mental health assessments.

+ Screen, triage, and handle all requests for mental health and DHS services via telephone, outreach, or walk-in referrals.

+ Recognize potential danger when dealing with a consumer/family in crisis on the telephone or in person and to utilize police as needed. Responsible for learning effective verbal de-escalation methods/techniques to calm a volatile situation or person.

+ Adhere to all confidentiality standards in the Mental Health Act, HIPAA, and protocol developed by the office of MH/MR/D&A and the Department of Human services.

+ Accompany and support consumers/family members in crisis to assure accessing of needed services in a counselor's own automobile or county vehicle. Must have a valid driver's license.

+ As a mandated reporter, report any incidences of suspected child abuse to ChildLine and the Office of Children and Youth. To accurately complete CY47 form.

+ Assist in completing the day-to-day office operations on all shifts. This includes but is not limited to copying, filing, labeling records, etc. In addition, must be able to efficiently operate and care for office equipment such as copier, pager, FAX, computer, desk telephones, cellular phones, etc.

+ Attend monthly staff meetings and additional meetings or training that may be scheduled, as well as any in-service training as given by the DHS or County of Lehigh.

Work Schedule and Additional Information:

+ Part-time employment

+ Work hours are 8:00 AM to 4:00 PM, Monday-Friday, with a 30-minute lunch.

+ Hours and shifts may rotate based on the needs of the Agency.

+ Telework:You willnot have the option to telework in this position.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Six months of experience as a County Caseworker 1;or

+ Successful completion of the County Social Casework Intern program;or

+ A bachelor's degree with a social welfare major;or

+ A bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of professional social casework experience in a public or private social service agency;or

+ Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

+ Applicants will be considered to have met the educational requirements once they are within two months of graduating with a qualifying degree/credits.

Other Requirements:

+ PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) is currentlywaivedfor this title.

+ This particular position also requires you to possess a valid driver’s license which is not under suspension.

+ You must be able to perform essential job functions.

Legal Requirements:

+ You must pass a background investigation.

+ This position falls under the provisions of the Child Protective Services Law.

+ Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

Do you possess a valid driver's license which is not under suspension?

+ Yes

+ No

02

If you answered “Yes” to the previous question, please provide the issuing state and license number. If you answered “No” type N/A in the box.

03

You must complete the supplemental question(s) below. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental question(s). Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental question(s) is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. Read the question(s) carefully. Determine and select the option that most closely represents your highest level of experience/training/certification. The option you choose must be clearly supported if requested.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

04

Have you been employed by a Pennsylvania local government agency in a civil service covered position as a County Caseworker 1 for at least six months full-time?

+ Yes

+ No

05

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

06

Have you completed the Child Welfare Education for Baccalaureates (CWEB) internship?

+ Yes

+ No

07

If you answered "Yes" to the above question, please answer the questions below regarding this internship. If you answered "No", please type N/A in the text box below.

+ The name of the employer where you completed your internship

+ The type of internship and duties performed

+ The number of hours completed

08

Have you successfully completed the County Social Casework Intern program in a civil service covered position with a Pennsylvania local government agency?

+ Yes

+ No

09

If you answered "Yes" to the above question, please answer the questions below regarding this internship. If you answered "No", please type N/A in the text box below.

+ The name of the employer where you completed your internship

+ The type of internship and duties performed

+ The number of hours completed

10

Have you completed a bachelor's degree with a major in social work or social welfareORare you currently enrolled in a bachelor's degree program in social work or social welfare and have completed at least 90 creditsandare within two months of graduation?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

+ Yes

+ No

11

If youhave notcompleted a bachelor's degree as indicated in Question 8, but you are within two months of graduation, please provide themonthandyearof your anticipated graduation date. If you have already graduated, or you answered "No" to Question 8, type N/A in the text box below.

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted.

If you are claiming credits/degree based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

12

Have you completed 12 or more semester credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

+ Yes

+ No

13

How much full-time professional social casework experience in a public or private social services agency do you possess?

+ 1 year or more

+ Less than 1 year

+ None

14

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

15

How much graduate coursework in the behavioral sciences have you completed?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

+ 30 credits or more

+ Less than 30 credits

+ None

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov