"Alerted.org

Primary City/State:

Phoenix, Arizona

Department Name:

Corp Business Development

Work Shift:

Day

Job Category:

Strategy and Improvement

Banner Health was recognized on Becker's Healthcare 2025 list of 150+ top places to work in healthcare. This recognition highlights our commitment to supporting team members through comprehensive benefits, opportunities for both personal and professional growth, inclusive and empowering work environments, and resources that promote a healthy work-life balance.

The Business Development Solutions Consultant is a highly visible role, and will lead strategic initiatives and collaborate directly with physicians and healthcare leaders to shape Banner Health’s growth in key markets. The position will be Hybrid, time will be spent between the Phoenix Corporate Office, Working From Home and requires travel to various local locations.

The Solutions Consultant is the strategic bridge between internal stakeholders and the external-facing business development team, and will combine data-driven insights, consultative strategy, and provider engagement to drive outreach, optimize referrals, enhance care coordination, and expand Banner’s market presence. This role also functions as an internal brand strategist and project lead—driving cross-functional collaboration, aligning resources, and supporting service line and ambulatory growth goals.

Key Responsibilities & Skills

+ Lead business development initiatives within a service line aligned with enterprise growth objectives

+ Build and maintain trust-based relationships with physicians, practice leaders, and referral sources

+ Serve as a strategic liaison between internal stakeholders and community providers

+ Drive consultative outreach and provider engagement strategies

+ Analyze data and CRM insights to inform market strategy and referral optimization

+ Oversee project execution across internal and external partners

+ Report progress, remove barriers, and propose actionable recommendations

+ Monitor competitor activity and evolving referral dynamics

Core Competencies

+ Strategic Thinking & Data Analytics

+ Provider Relationship Management

+ Business Development & Market Expansion

+ Operational Efficiency & Process Optimization

+ Data-Driven Decision-Making & CRM Proficiency

+ Strong Communication & Presentation Skills

+ Health System Knowledge & Healthcare Landscape Fluency

+ Adaptability & Problem-Solving in a Fast-Paced Environment

This position follows standard Monday – Friday business hours, with flexibility required to align with provider schedules.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position serves as an internal brand consultant, driving collaborate leadership and supporting the development and execution of key strategic growth business development projects. Responsibilities include overseeing program development, managing technical execution, and ensuring effective resource management to achieve business objectives, all while fostering a positive team environment with a unified, collaborative approach.

The position will facilitate cross-functional collaboration to align initiatives with business goals, provide expert guidance on program execution, and contribute to the strategic direction of projects. This role is crucial in ensuring that all aspects of program development are executed efficiently and effectively, delivering high-quality outcomes that support the organization's objectives. The incumbent will help streamline processes, optimize resource allocation, and enhance overall program performance, ensuring that business goals are consistently achieved.

This position influences program direction and manages stakeholders, both internally and externally. It develops and implements business development efforts, ensuring achievement of defined goals within the service focus geography. The position actively engages with service line and ambulatory executives, communicating market intelligence and implementing action plans to increase in-network retention and volume. It fosters positive relationships with stakeholders to identify new opportunities and supports Banner's expansion in the ambulatory and service line market space.

CORE FUNCTIONS

1. Serves as an internal brand strategist, ensuring brand clarity and alignment across projects and initiatives, and providing consultation to ensure brand strategy integrates with project implementation.

2. Oversees initiatives to attract new customers and enhance service volume, including targeting new markets and increasing engagement from employed and referring physicians.

3. Suggests innovative approaches for leveraging data to support business development, maintains and updates sales reports and dashboards, and provides ad-hoc reporting support.

4. Provides actionable support to business development and operational teams, manages sales team alignments, ensures data integrity, and fosters effective communication and collaboration to drive continuous improvement.

5. Develops and implements action plans with internal stakeholder executives to increase in-network retention and volume.

6. Reports monthly progress and identifies obstacles and recommendations to improve performance.

7. Develops and improves action plans to achieve business development goals within specified business units and markets.

8. Collaborates with regional marketing, operations, and ambulatory teams to increase volume through combined efforts.

9. Communicates alignment opportunities and market intelligence to internal executive stakeholders.

MINIMUM QUALIFICATIONS

Must demonstrate a strong knowledge of business and/or healthcare administration as normally obtained through the completion of a bachelor’s degree in business, healthcare administration or related field.

Must demonstrate a strong knowledge and understanding of healthcare administration as normally obtained through seven or more years of experience within the dynamics of healthcare, business development and relationship building with healthcare providers, employer and consumer groups or relevant experience.

Strong knowledge of provider practices and associated issues required. Advanced understanding of planning and business development concepts. Effective communication skills, both verbal and written, necessary. Ability to work independently and in a team setting. Strong customer service, plan implementation, and follow-through skills required. Critical thinking and relationship-building skills essential.

PREFERRED QUALIFICATIONS

Analyze complex situations and make informed decisions. Strong verbal and written skills for clear stakeholder interaction. Build and maintain professional relationships. Coordinate teams and manage projects effectively. Use data to drive insights and support development. Lead teams and drive performance. Identify and resolve complex issues.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability