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Job Description

OBJECTIVES/PURPOSE

+ Responsible for designing, developing and managing training programs and metrics dashboards to support Patient Access business goals and enable employee performance.

+ This person is a subject matter expert (SME) in training for Patient Access at Takeda across multiple therapeutic areas and will act as a resource for other Training roles within the team.

+ Creates, manages and tracks training processes to enable the effective implementation of ADDIE best practices, by leveraging digital tools (such as AI, gamification and SharePoint) to support performance.

+ Measures, reports and influences the effectiveness of training programs to management, through consultation and participation in metrics meetings.

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise

+ Expert in managing training processes and applying ADDIE principles to drive performance improvement.

+ Lead and manage end-to-end training processes from needs assessment through evaluation.

+ Conduct assessments to identify training gaps and performance improvement opportunities.

+ Continually evaluate effectiveness of current training programs and conduct ongoing skills and needs assessments.

+ Partner in the development, delivery and continuous improvement of training programs through identification, selection and deployment of appropriate tools and methodologies.

+ Incorporate adult learning principles, multimedia tools and interactive techniques.

+ Measure training effectiveness and impact through Kirkpatrick evaluations.

+ Design and maintain training dashboards that track participation, performance and impact.

+ Utilize digital tools to deliver and reinforce learning.

+ Ensure all materials are approved through proper reviews and promote a culture of compliance with all training activities.

Leadership

+ Demonstrated ability to provide high-level influence without formal authority.

+ Experience using change management techniques to deliver effective training projects.

Decision-making and Autonomy

+ Moves easily between addressing current needs and planning for the future with informed insight. Considers marketplace and economic forces and trends in making sound business decisions

Interaction

+ Builds and models a culture of questioning and constructive challenge to foster openness and candid dialogue.

+ Listens to and carefully considers others’ perspectives.

+ Coaches others to act with an understanding and sensitivity to others locally and globally, internally and externally.

+ Collaboration with US Commercial Learning & Development on new hire onboarding, customer interaction training, and ongoing development.

+ Actively contributes to any Patient Access-related training for US Franchise sales and marketing teams.

Innovation

+ Introduce new training ideas into the organization, adapts new ideas and converts them into approaches that meet training challenges.

+ Must be innovative and courageous to challenge the status quo.

Complexity

+ Plan, identify, develop, and produce training materials, metrics and program offerings that enhance the learning experience in one or more specific therapeutic areas within the programs we support.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

Success in this role depends on the ability to demonstrate a solid understanding of training processes. Responsible for designing, developing and managing comprehensive training solutions, through strong needs analysis and measuring training effectiveness. Apply the ADDIE framework to ensure effective learning outcomes, drive robust training needs analysis, and leverage digital tools to support employee performance.

This person will be accountable to deliver on the above items in way that fosters Takada-ism, PTRB, and a positive and collaborative culture.

EDUCATION

+ Bachelor’s degree

EXPERIENCE

+ 3+ years of experience creating and managing training processes required.

+ Experience with data analytics tools and creating dashboards.

+ Expertise in managing SharePoint sites and digital learning platforms.

+ Experience in a corporate or technical training environment.

SKILLS AND TRAITS

+ Strong knowledge of ADDIE model and adult learning theory.

+ Ability to collaborate with and influence cross-functional partners without direct authority.

+ Must be able to communicate ideas and themes both verbally and in writing, in a way that is both functionally clear and emotionally resonates with the target audience.

+ Strong organizational skills, along with solid decision-making skills, ability to work on multiple and often diverse areas and to prioritize effectively

+ Strong patient orientation/focus.

+ Demonstrated strategic thinking, initiative, creativity, and proven track-record for innovation.

+ Strong verbal and written communication skills are essential.

+ Knowledge of Articulate, Adobe Captivate (or other e-learning course development software), as well as LMS platforms.

ADDITIONAL INFORMATION

Ability to Travel (when approved and safe to do so) up to 10% of the time to support therapeutic-area conferences, meetings and events.

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Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

USA - MA - Hayden - 45-55

$70,000.00 - $110,000.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

EEO Statement

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

Locations

USA - MA - Hayden - 45-55USA - MA - Lexington

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

Yes

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