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Overview

The Lavatory and Water Operational Supervisor is responsible for the direct oversight of an assigned work team on a designated account and on multiple shifts. The Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met and that front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities.

Days/Shift: Varied days, First shift and Second shift. Will include weekend days.

Pay: $19/hour

_The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data._

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf)

ESSENTIAL FUNCTIONS

+ Monitor and direct agents to perform duties according to Standard Operating Procedures.

+ Effectively operate current technology required to track and process work orders.

+ Adhere to all ADA non-discrimination requirements.

+ Comply with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities.

+ Assist Managers to achieve strong operational performance.

+ Provide technical guidance and interpret policies and procedures to assist front-line employees in performing functional tasks.

+ Monitor and maintain appropriate staffing levels.

+ Ensure that future schedules are complete (days off, vacations, etc.)

+ Ensure all call offs are covered.

+ Manage employee lunches and breaks.

+ Manage the Attendance Policy

+ Participate in client briefings and communicate with Client representatives on a frequent basis regarding operations.

+ Manage daily schedules.

+ Maintain daily shift report for managers.

+ Perform basic administrative and payroll functions (if applicable).

+ Maintain communication with Managers to maintain optimum staffing levels.

+ Effectively coach, counsel, and discipline employees.

+ Conduct service audits.

+ Work with Safety Quality Manager to ensure the safety and security of the operation.

+ Set positive, professional example for workforce.

+ Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our clients, and by regulatory authorities.

+ Miscellaneous duties as assigned.

MINIMUM REQUIREMENTS

+ High School Diploma or GED required.

+ One (1) year experience in a supervisory role required; supervisory experience in an aviation environment preferred.

+ Experience working in the aviation industry preferred.

+ Basic MS Office comfort

+ Ability to communicate effectively, including reading/interpreting process and procedure manuals, handbooks, and documents.

+ Must be at least 21 years of age.

+ Must have a valid driver license for at least a year and no points on the driving record in the last two years.

+ Must be able to work in an environment has a moderate to heavy noise level

REQNUMBER: 119618

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.