"Alerted.org

***Signing Bonus $1500

Sign-On Bonus for Bilingual Applicants: $1,500 (Distributed in 3 parts: $500 after 30 days, $500 after 6 months, and $500 after 12 months of employment)

JOB TITLE:  Associate Director of Inpatient Program Operations (ADIPO)

Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 offers addiction treatment with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Diversity, and Quality to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

The Associate Director of Inpatient Program Operations (ADIPO) position is instrumental in taking assigned service lines to new heights by improving quality of service delivery, integrating other HSI subject matter experts such as Clinical & Medical specialists, and expanding services to serve new market segments and/or regions in accordance with the agency’s strategic plan which may call for the kickstarting of new programs. Associate Director positions exemplify outstanding leadership skills with high emotional IQ in such a way that they serve as cross-functional bridges throughout the Horizon family of programs.  The ADIPO leverages the skill-set of the Program Managers in order to run a quality series of inpatient service lines which operate in alignment with agency policy, state regulation and licensing requirements; but is the primarily responsible individual when it comes to the overall successful sustainability of these programs and has an ultimate end-goal of delivering a quality product to Horizon’s valued client-base.

Key areas of focus for the ADIPO position include:

+ Oversee the successful, efficient, quality and financially sustainable operation of all inpatient service lines comprised of Sobering, Detox & Residential programs.

+ Development of diverse budgetary plans to outreach to the community in new and relevant ways that include timelines for spending in order to accurately report and demonstrate community need.

+ Working collaboratively with Executive leadership to develop and potentially expand service lines in accordance with strategic plans.  This role requires that the ADIPO models the ability to develop, implement and manage growing programs in collaboration with multiple counties and with discussion and accountability to the CPO, along with the broader executive leadership team (ELT).

+ Proactive improvement of program structure, including curriculum and staff training through the leveraging of subject matter experts such as the Associate Director of Clinical Services (ADCS) and the Director of Outreach & Development

+ Embodying high-level leadership acumen throughout the agency & with stakeholders, serving as a mentor for all program managers throughout the Horizon family of programs.

How can you make a difference in people’s lives?

In this role, you’ll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You’ll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You’ll have the opportunity provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

Responsibilities:

Programmatic Operations & Safety

Develops and leverages Program Mangers under the ADIPO role to mobilize the following:

+  Oversees the management of existing program activities and lines of service to ensure programmatic adherence to agency processes, policies, compliance standards, and core agency values. By helping to develop, coordinate, implement, and oversee the management of program operations and service delivery performed by front-line support and milieu staff for assigned program(s).

+ Engages in marketing, client retention, client engagement, or other efforts as needed to meet and maintain census objectives in coordination with Program Managers.

+ Ensures that Program Managers provide oversight, supervision and monitoring of program staff to ensure a safe environment of care. Follows recommendations from Compliance and Outcomes Department to address environment of care and other safety concerns, including facility maintenance.

+ Works with the CCO to implement policies, procedures, tools, and protocols to enhance client safety and environment of care safety. Communicates policy changes and provides training and education to PMs in order to ensure it is communicated to direct care staff to ensure consistent safety practices for assigned program(s) in partnership with the Compliance function. Responds to complaints regarding client safety and environment of care as they are received and reports those findings to CCO.

+ Leverages service line Compliance Managers as the Safety Representative for assigned program location(s) and ensure attendance in monthly Safety Committee meetings. Communicates best practices to assigned program staff and ensures adherence to those standards, including fire drills and other emergency preparedness activities. The ADIPO may delegate Safety Representative duties and/or leverage the Compliance Manager as an intentionally removed support, however the ADIPO maintains ultimate responsibility for the safe operation of assigned program(s) in conjunction with Program Managers.

+ Subject Matter Expert Integration :  Through an open leadership style and flexible sharing of program-related operational information, actively integrates other clinical subject matter experts including the ‘Associate Director of Clinical Services’ and Clinical Supervisor designees on program curriculum to ensure alignment across programs/lines of service. Collaborates with Compliance and Outcomes Department to ensure operational policies and procedures are consistent with compliance standards.

+ Maintain expert industry knowledge on SUD program best practices and utilizes knowledge to enhance program operations and remain current with evolving industry standards and trends.

+ Responsible for leveraging Program Managers in the efficient oversight and management of all aspects of day-to-day administrative operations for assigned program(s) or lines of service.

SUCCESS COMPETENCIES FOR POSITION (competencies required to effectively perform the job)  FUNCTIONAL/TECHNICAL SKILLS & KNOWLEDGE :

(knowledge and skills required to effectively perform the job)

Associate Director-Level Positions are required to demonstrate Leadership competencies along a continuum and across 8 Dimensions ( attachment (https://hsimail-my.sharepoint.com/:b:/g/personal/jaime\_campos\_hsimail\_org/EcQQOHQLkrNNlbLjZFR1dJUBvWjAlXnl5CbhGJutTpSpNw?e=KpG4Lc) ), with the ADOPPO particularly requiring:

+ Results Orientation :  Level 3-4+

+ Strategic Orientation : Level 3-4+

+ Collaboration & Influence :  Level 5-6+

+ Team Leadership :  Level 5-7

+ Developing Org Capabilities :  Level 3-4+

+ Change Leadership :  Level 5 Minimum

+ Market Understanding :  Level 4-5+

+ Inclusiveness :  Level 4-7

+ Ability to problem solve quickly.

+ Ability to interface with community members, CBO’s Funders and all referral sources in a positive manner.

+ Ability to balance the leadership needed to move forward and the compassion to facilitate the needs of a counseling staff.

+ Ability to recognize stress factors in a crisis environment and find creative inexpensive ways to reduce them.

+ Ability to control emotions in situations of conflict.

+ Ability to handle multiple projects at one time.

+ Ability to process and develop appropriate conclusions.

+ Needs to be able to work in stressful situations where information is needed in a short period of time.

+ Knowledge of best clinical practices

+ Microsoft Office, including word PowerPoint, Excel.

+ Must be able to physically assist client in their efforts to exit the facility in case of an emergency

+ Must be able to physically assist clients who are undergoing seizures or other major withdrawal symptoms to include ambulatory escort to a medical facility if necessary.

What else is required?

+ BA degree or equivalent training/experience as described below

+ 2+ years of substance use, mental health, or similar Program Operations

+ 4+ years’ experience training and experience in Management, Training and    Development

+ Preferred, current SUD or mental health certification with state certifying organization or professional board.

Compensation and Benefits

We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.

+ 100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage.

+ PTO and Holiday pay.

+ Retirement benefits after 6 months of service.

+ Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

Salary:   $106k-$117k an hour based on experience and qualifications. Available for a full-time position.

Horizon Services, Inc. is an Equal Opportunity Employer.

https://www.horizonservices.org

Powered by JazzHR