• LLM Software Automation Engineer

    Insight Global (Santa Clara, CA)


    Job Description

    Insight Global is looking for a LLM Software Automation Engineer to join one of our largest tech clients in the Bay Area to craft solutions that streamline documentation, customer support, and CRM analytics processes.

    This person will be responsible for:

    Developing and deploying software to optimize internal processes in documentation and support.

     

    Writing modular, reusable code and ensuring high-quality, timely project delivery.

     

    Applying containerization (Docker/Kubernetes) and REST APIs to build scalable solutions.

     

    Conducting detailed data analytics to provide actionable insights using descriptive through prescriptive methodologies.

     

    Implementing NLP techniques (clustering, fine-tuning, few-shot learning) to extract insights from textual data.

     

    Collaborating cross-functionally to translate business needs into technical solutions.

     

    Bringing to bear expert-level prompting and integration with LLMs and AI coding assistance tools for accelerated development.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

    Skills and Requirements

    -BS degree in Computer Science or a related technical field involving coding (e.g., physics or mathematics), or equivalent experience.

     

    -Ability to come onsite at least three times a week

     

    -5+ years of experience as a Software Engineer automating processes in Python (FAST API, Panda)

     

    -Proficient in Docker or Kubernetes

     

    -1+ years of experience with LLM or vibe coding

     

    -Prior experience developing high volume CRMs (Sales Force, Oracle, etc.)

    -NLP experience null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].