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Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Job Description

To transport hotel guests to designated destinations around the resort property. When not providing transportation services, this role will be staged at the entrance of the resort where they will greet guests, creating a memorable first impression. Must be available to work until 1 AM.

Responsibilities

+ Drive shuttle bus to and from designated destinations in a timely manner

+ Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic

+ Greet guests and provide on boarding assistance

+ Ensure cleanliness of the vehicle; including interior and exterior

+ Inspect vehicle daily and report any damage or safety concerns immediately to management

+ Maintain accurate log of vehicle maintenance

+ Report any safety concern immediately to management

+ Maintain accurate log of services rendered

+ Create memorable experience during transportation service

+ Maintain 4-Star/4-Diamond standards of guest service.

+ Accept other special duties as requested by management.

+ Assist in keeping front entrance clean and tidy

+ Understand all emergency procedures

+ Understand all amenities and services offered at the Hotel and local area

+ Understand all Moments of Service scenarios

Qualifications

+ Customer Service Oriented

+ Must be 21 years or older

+ Must pass pre-employment drug screen

+ Outgoing, friendly personality

+ Valid Class C North Carolina License required

+ Flexible schedule; including days, nights, weekends, and holidays

+ Ability to lift 50 lbs.

+ Ability to sit or stand for long periods of time

+ Ability to bend in order to lift heavy items

Job LocationsUS-NC-Asheville

Posted Date3 weeks ago(4/30/2025 10:40 AM)

Requisition ID 2025-122636

# of Openings 2

Category (Portal Searching) Front Office Operations