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Client Liaison- AdventHealth Outpatient Lab

All the benefits and perks you need for you and your family:

+ Benefits from Day One

+ Paid Days Off from Day One

+ Career Development

+ Whole Person Wellbeing Resources

+ Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Schedule:** Full-time

**Shift:** Monday-Friday, Days

**Location** : Tampa, FL / West FL

The role you’ll contribute:

The Client Liaison participates in the growth and maintenance of the outreach program of Florida Hospital Laboratories by marketing Laboratory services to community physicians and other health care providers, and working to maximize client satisfaction. Promotes and actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all persons. Ensures adherance of staff, as well as personal accountability, to the Florida Hospital Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all

The value you’ll bring to the team:

+ Demonstrates, through behavior, Florida Hospital’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.

+ Builds effective, productive relationships with clients and other customers

+ Works in collaboration with the Assistant Director and Business Development Manager to maximize territory growth and potential. Regularly travels to, visits with, and services various clients and Adventists facilities within Florida, per the assigned geographic territory.

+ Maintains an effective, productive relationship with laboratory staff at all sites.

+ Explains, interprets and provides follow up on client billing issues; documents client visits and activities in data base.

+ Provides training for clients to improve satisfaction, adherence to regulations and lab processes.

The expertise and experiences you’ll need to succeed:

**Minimum qualifications** :

+ Six (6) months experience in healthcare market, preferably in sales/marketing or client services

+ Driver's License (DL)

Preferred qualifications:

+ Associate’s degree in Marketing, Business or health related field and 1-year sales/client relationship, or healthcare business development experience

+ 1 year experience in a medical laboratory setting

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category:** Laboratory

**Organization:** AdventHealth Sports Med & Rehab

**Schedule:** Full-time

**Shift:** 1 - Day

**Req ID:** 25018894

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.