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Assistant General Manager

The Assistant General Manager supports the General Manager in directing the passenger transit operations. This position is based in Turners Falls, MA in supporting the insert contract name. The Assistant General Manager is responsible for the day-to-day operations of the contract, facility and safety of personnel and passengers, customer service and managing the financials.

Transdev is proud to offer:

+ Competitive compensation package of minimum $59,000 – maximum $66,000

Benefits include:

+ Vacation: minimum of two (2) weeks

+ Sick days: 5 days

+ Holidays: 12 days; 8 standard and 4 floating

+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Summary of Position:

The Assistant General Manager of Operations is the front-line manager responsible for the daily operation of all fixed route, paratransit, and microtransit service which serve Franklin County. This position manages the day-to-day (4:30 a.m. – 7 p.m.) work of all bus operators and dispatchers. Additionally, the Assistant General Manager’s role is inclusive of the following but not limited to:

Key responsibilities:

+ AssiststheGeneralManagerinday-to-dayoperational oversight

+ DevelopsstaffingrequirementsforDispatchers,Operators,andassists with evaluating trip patterns for run structure revisions

+ Tracksandmaintainsemployeeattendancesystem,includingFMLA,LOA

+ Participatesin safetymeetingsas needed.

+ PrimarycontactwithUELocal274foralloperationalissues

+ Monitorsandevaluatesoperationalperformance,managesemployee time-off requests, and monitors bids

+ Fillinfordispatchersanddrivers,asneededinemergency situations

+ WorkscloselywiththeMaintenanceManagertocoordinatebusrepairs and PM’s

+ Managecustomercomplaintdata,accidentdata,roadcalldata,andother operations related functions

+ Assures location compliance to the standard operating procedure as outlinedbytheclient,FRTA,aswellasFTMpolicyhandbookandthe current labor agreement

+ Interview,hire,promote,demote,discipline,andcommendemployees

+ Assistwiththeplanningofservicechanges,orforweatherrelated interruptions

+ Actsasaback-uppayrolladministratorintheabsenceofthe Administrative Manager

+ PerformthedutiesoftheGeneralManagerintheGeneralManager’s absence

+ Providesoperationssupportasneededand performsdutiesandtasksas directed by the General Manager.

Qualifications:

+ Bachelor’s degree or equivalent in Transportation, Business Administration, Logistics or related field preferred.

+ Minimum of three (3)yearsofexperienceinpublictransportation with increasing responsibilities.

+ Experience in development of runs, shift bids and run cuts.

+ Commercialdriver’slicensewithappropriateendorsements preferred.

+ Strong organizational skills.

+ Strong analytical skills.

+ Mustbeabletopassapre-employmentphysicalexaminationincludinga substance abuse screening

+ Fleet management experience preferred.

+ Mustmaintainanexcellentmotorvehicle record.

+ MustbecomputerliteratewithexperienceinWindows,MSofficesuit

+ MusthavetheabilitytolearnthecoverageareaofFRTA

+ Strong communication skills including written and verbal.

+ Ability to develop solutions to challenge through planning and implementation.

+ Knowledge of State and Federal Transit Administration (FTA) regulations.

+ Subject to DOT drug testing and physical, if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

+ Must be able to work shifts or flexible work schedule as needed.

+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

+ Work environment will be a combination of both indoors and outdoors.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants:Please Click Here for CA Employee Privacy Policy.

Job Category: General Managers / Asst General Managers / Ops Managers

Job Type: Full Time

Req ID: 5276

Pay Group: UC6

Cost Center: 52658

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.