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  • Pharmacy Supervisor (Outpatient)

    Veterans Affairs, Veterans Health Administration (Bronx, NY)



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    Summary This position is in the James J. Peters VA Medical Center in the Bronx, New York and provides support to the Pharmacy Program. The incumbent is responsible for the daily supervision and the professional and administrative management of the Outpatient Pharmacy Services. Incumbent is responsible for supervising multiple pharmacists and pharmacy technicians to ensure timely, safe, efficacious, appropriate, and cost-effective drug therapy is provided with minimum risk to the veteran patients. Responsibilities Pharmacist assigned to this position must demonstrate the ability to effectively supervise subordinate staff, ability to communicate orally and in writing to persuade and influence critical and management decisions, expert understanding of regulatory and quality standards pertaining to pharmacy, and skill in managing people or programs. Some Duties include but are not limited to: Designs and implements strategies that maximize employee potential, connects the organization horizontally and vertically, and fosters high ethical standards in meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others to their full potential; allows for full participation by all employees; facilitates collaboration, cooperation, and teamwork, and supports constructive resolution of conflicts. Ensures employee performance plans are aligned with the organization's mission and goals, that employees receive constructive feedback, and that employees are realistically appraised against clearly defined and communicated performance standards. Holds employees accountable for appropriate levels of performance and conduct. Seeks and considers employee input. Recruits, retains, and develops the talent needed to achieve a high-quality workforce that reflects the skills needed to accomplish organizational performance objectives while supporting workforce employment policies and programs. Proactively promotes a learning organization through feedback and coaching, development plans, access to training, and timely completion of mandatory training (ethics, security, etc.). Emphasizes Servant Leadership and promotes Employee Engagement through regular, recurring, and inclusive visibility. Encourages all pharmacy employees to practice to the top of their license, certification, or training, and identify areas of waste. Fosters a climate of Excellence in Customer Experience. Ensure a respectful work environment, free from discriminatory practices and workplace harassment including sexual harassment, and behaviors that intimidate or create a hostile work environment, including taking appropriate disciplinary action or sanctioning subordinates for these behaviors. Adhere to all Equal Employment Opportunity (EEO) policies and principles and refrain from unlawful harassment and retaliation. Investigate Harassment claims and immediately correct harassing conduct. Conducts new employee orientation to VA James J Peters philosophy, policy, and procedures. Conducts personnel scheduling and is responsible for providing Pharmacy Operations staffing for hours of operation including maintaining the on-call schedule. Identifies functional areas of responsibility within Pharmacy Services and assigns those responsibilities to appropriate staff members. Advises the Chief of Pharmacy Services regarding the development of Pharmacy Service policies and procedures. Maintains own level of awareness in the field of Pharmacy and especially in institutional pharmacy practice. The incumbent is responsible for maintaining the integrity of the Pharmacy physical security. Ensures all pharmacy personnel under their supervision comply with all procedures to sustain medication security and accountability. Ensures entrance to the Pharmacy will be limited to those non-pharmacy employees and non-VA individuals who have a definite need to enter, and only under the supervision of pharmacy personnel. The incumbent is responsible for supervision of all aspects of the control substance medication distribution system, including outpatient prescriptions, unit dose, and control substance dispensing. Coordinates timely delivery of Schedule II-V drugs by pharmacy personnel to patient care units. The incumbent ensures vault control substance perpetual inventory is maintained as per VHA Directive. Accurately performs annual and biennial control substance inventory for Pharmacy Services. Investigate when a patient files a control substance loss claim as it could be indicative of mail transport carrier or internal diversion during the dispensing process. Notify the Pharmacy Chief or designee results of investigation. Follow safe work practices and procedures, including use of required personal protective equipment (PPE). Recognizes and reports unsafe and unhealthy conditions/practices to supervisory personnel Report work-related illnesses or injuries to supervisory personnel. Additional duties as assigned. VA Careers - Pharmacy: https://youtube.com/embed/Fn\_ickNBEws Work Schedule: Monday- Friday 7:00am-3:30pm with rotating nights and weekends as needed by the service Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 12044F Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT). Licensure. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16. Physical Requirements. See VA Directive and Handbook 5019. English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Creditable Experience (1) Knowledge of Professional Pharmacy Practices. To be creditable, the experience must have demonstrated the use of knowledge, skills, and abilities associated with professional pharmacy practice. Professional practice means paid/non-paid employment as a professional or unlicensed graduate pharmacist as defined by the appropriate licensing board. (2) Residency and Fellowship Training. Residency and fellowship training programs in a specialized area of clinical pharmacy practice may be substituted for creditable experience on a year-for-year basis. The pharmacy residency program must be accredited by the American Society of Health-System Pharmacists (ASHP). A fellowship program that is not accredited by the American College of Clinical Pharmacy (ACCP) will need to have comparable standards for experience to be creditable (Professional Standards Board refers to the Deputy Chief Consultant for Professional Practice for the determination). (3) Quality of Experience. Qualifying experience must be at a level comparable to pharmacy experience at the next lower level. Experience as a Graduate Pharmacist is creditable provided the candidate was used as a professional pharmacist (under supervision) and subsequently passed the appropriate licensure examination. (4) Part-time Experience. Part-time experience as a professional pharmacist is credited according to its relationship to the full-time workweek. For example, a pharmacist employed 20 hours a week, or on a 1/2-time basis, would receive 1 full-time workweek of credit for each 2 weeks of service. GRADE REQUIREMENTS Grade Determinations: In addition to the basic requirements for employment above, the following criteria must be met when determining the grade of candidates. GS-13 Requirements Experience. In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level Assignments. Candidates at this grade level are to be in one of the assignments listed below. For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time. Pharmacy Supervisor. Responsible for the professional and administrative management of an assigned area in pharmacy service, to include budgetary execution. Such individuals have responsibilities for supervising multiple pharmacists and technicians. Manages people, maintains effective interdepartmental relations, and cooperates with other services to accomplish the medical facility's mission and goals. Develops performance standards, assures that the program area is compliant with all regulatory and accrediting body requirements, designs and implements orientation and training programs for staff, and develops and maintains systems to monitor the performance of staff activities. Develops policies and procedures relative to their assigned area. Pharmacists assigned to this position must demonstrate the following KSAs: a. Ability to effectively supervise subordinate staff. b. Ability to communicate orally and in writing to persuade and influence clinical and management decisions. c. Expert understanding of regulatory and quality standards pertaining to pharmacy. d. Skill in managing people or programs. Preferred Experience: 5+ years Outpatient Pharmacy and minimum one year prior Supervisory experience with direct reports. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13, which is the actual grade at which an applicant may be selected. Physical Requirements Physical Demands: Work is sedentary but also demands standing, walking, bending, twisting, and carrying light items. Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated, and ventilated. However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations. Education IMPORTANT: A transcript recommend with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

     


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