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Summary The position is located in the VAMC Pittsburgh Laboratory. The incumbent is an integral part of the team, and many times is the initial contact for the Laboratory customers. They provide clinical and administrative support to a wide variety of departments in the Laboratory. The position reports to the Supervisor of Phlebotomy/Processing. Responsibilities Typical duties include, but are not limited to the following: Performs venipuncture and capillary collections on both inpatients and outpatients on a routine or STAT basis to obtain blood samples for testing. Explains the procedures of venipuncture to the patient. Accurately labels specimens according to policy, delivers samples to the lab for testing, and adheres to safety, infection control and standard precautions while drawing blood samples. Provides initial aid when a patient has a reaction to a venipuncture procedure and activates a condition when serious or emergency conditions exist. Explains procedure and provides collection container to patients for collection of other lab specimens including but not limited to; random, clean catch, and 24-hour urine samples, stool samples, sputum samples, salivary cortisol. Reviews and receives orders, sorts and prioritizes samples collected outside the laboratory. Evaluates specimens for suitability and acceptability and labels according to facility policy. Monitors supply inventory, rotates stock, and minimizes outdating. Responsible for determining that no outdated collection containers, tubes, etc., are in work area or in use. Captures laboratory collection data and handles patient and healthcare workers inquiries surrounding laboratory orders and sample collection. Actively participates in maintaining a clean, safe environment, reports hazards, observes safety regulations. Work Schedule: Multiple Schedules (may start as early as 5:00am and end as late as 5:00pm). Weekend, Holiday, and on-call rotation. May be required to cover shift at Monroeville VA Clinic as well as University Drive Campus. **WORK SCHEDULES WILL BE DISCUSSED UPON INTERVIEW FOR CLARIFICATION** Compressed/Flexible: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Medical Technician/PD02667A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/30/2025. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Must be proficient in written and spoken English. Individual Occupational Requirement (IOR): Specialized Experience - (a) Technical medical laboratory support work such as performing laboratory tests and examinations (chemical, microbiologic, hematologic and blood banking) and preparing reports of findings or (b) technical support work in a closely related field, e.g., biological laboratory technician work, that required application of the methods and techniques for the position to be filled. OR Successful completion of (a) an associate-degree course of study of which the 2nd year of the 2-year program included successful completion of a training course of approximately a year's duration in a certified laboratory assistant school approved by a nationally recognized accrediting agency; (b) 1 year of study that included 6 semester hours in chemistry and/or the biological sciences, plus successful completion of the training course as described in (a) above for GS-3; or (c) 2 years of study that included at least 12 semester hours of chemistry and/or biological science course work that must have been directly related to the specialization of the position to be filled. (TRANSCRIPT REQUIRED) You may qualify based on your experience and/or education as described below: Specialized and General Experience: Six months of specialized experience (equivalent to the GS-3 level) that demonstrates technical medical laboratory support work such as performing laboratory tests and examinations (hematologic and blood banking) and preparing reports of findings. AND Six months of general experience that includes any type of work that demonstrates the applicant's ability to perform the work of the position, or experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. The total amount of experience must equal a FULL YEAR. OR Education: Successful completion of: (a) an associate-degree course of study of which the 2nd year of the 2-year program included successful completion of a training course of approximately a year's duration in a certified laboratory assistant school approved by a nationally recognized accrediting agency; (b) 1 year of study that included 6 semester hours in chemistry and/or the biological sciences, plus successful completion of the training course in the area of (chemistry, hematology, blood banking, and microbiology including serology); or (c) 2 years of study that included at least 12 semester hours of chemistry and/or biological science course work that must have been directly related to the specialization of the position to be filled You will be rated on the following Competencies for this position: Specimen Collection Attention to Detail Customer Service Computer Skills Quality Assurance Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Preferred Experience: 1 year of Phlebotomy experience. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: The work involves long periods of standing and walking with regular recurring bending, lifting, and positioning patients. It also involves computer, keyboard, and telephone work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.