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Additional Considerations (if any):

Overnight Shifts, Must be 18+

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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Donut Finisher

Department: Bakery

FLSA: Non-Exempt

General Function

Responsible for finishing donuts, bagels, and danishes to be sold to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

+ Partnerships

+ Growth mindset

+ Results oriented

+ Customer focused

+ Professionalism

Reporting Relations

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager; Baker; Apprentice Baker

Positions that Report to you: None

Primary Duties and Responsibilities

+ Provides prompt; efficient; and friendly customer service by exhibiting caring; concern; and patience in all customer interactions and treating customers as the most important people in the store.

+ Smiles and greets customers in a friendly manner; whether the encounter takes place in the employee’s designated department or elsewhere in the store.

+ Makes an effort to learn customers’ names and to address them by name whenever possible

+ Answers the telephone promptly when called upon; and provides friendly; helpful service to customers who call.

+ Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

+ Prepares work area and equipment for donut finishing.

+ Removes donuts and rolls from freezer and prepares for finishing.

+ Place Danish and cinnamon rolls in proof box.

+ Heats donuts and rolls in oven prior to glazing or icing. Ice and garnish rolls for the donut case.

+ Review special orders and prepare as needed.

+ Cleans work area.

+ Prepares icings and glazing area for the next day.

+ Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

+ Adheres to company policies and individual store guidelines.

+ Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

+ Works with customers at the counter as necessary.

+ Assists in other areas of store as needed.

+ Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

+ Must be able to follow written; verbal or diagrammatic instructions; several concrete variables.

+ Must be able to perform simple additionand subtraction; copying figures; counting and recording.

+ Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience

High school or equivalent experience and six months or less of similar or related experience.

Physical Requirements

+ Must be able to physically perform medium work exerting up to 40 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.

+ Visual requirements include clarity of vision at a distance of less than 20 inches and more than 20 feet with our without correction; color vision.

+ Must be able to perform the following physical activities; Stooping; reaching; standing; walking; pushing; pulling; lifting; grasping; feeling; and repetitive motions.

Working Conditions

Has daily exposure to noise and equipment movement hazards. There is weekly exposure to dangerous chemicals/solvents.

Equipment

Oven and glazing table.

Contacts

Has daily contact with customers.

Are you ready to smile, apply today.