-
Logistics Specialist
- Robert Half Office Team (Madison Heights, MI)
-
Description
We are looking for a Logistics Specialist to join our team! In this long-term Contract/Contract-to-Permanent position, you will play a vital role of being the main contact for customer inquiries, while also coordinating the seamless movement of products, ensuring timely and cost-conscious deliveries. This position offers the opportunity to work fully remote and requires a tech-savvy, proactive individual who thrives in a dynamic environment and is committed to providing exceptional service.
Responsibilities:
• Manage and track customer orders using ERP systems and vendor platforms, ensuring accuracy and timely processing.
• Investigate and resolve order issues.
• Collaborate with warehouse teams to address delays and shortages.
• Serve as the primary liaison between customers, brokers, and internal departments.
• Communicate order updates to customers promptly and professionally.
• Build lasting relationships with customers, proactively addressing their needs based off experience and current challenges.
• Maintain an organized workflow and manage multiple priorities and deadlines effectively.
Requirements
• 2-4 years of experience in logistics, supply chain, or a related field.
• A customer-focused mindset with a passion for building long-term relationships.
• Strong familiarity with ERP systems; experience with SAP is preferred.
• Exceptional communication and interpersonal skills to collaborate with diverse stakeholders.
• Proven ability to manage high workloads.
• Expertise in Microsoft Office tools, particularly Excel, Word, and Outlook.
• Outstanding organizational skills and the ability to adapt to changing priorities.
• Knowledge of export logistics, multiple currencies, and retail customers is a plus.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
-