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Management Analyst I

Augusta , Maine , United States | Professional/Technical | Full-time

Apply by: June 3, 2025

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Department of Public SafetyJob Class Code:0392

Grade: 21/Professional & Technical

Salary: $22.03-$30.82/Hour (Salary includes 2.25% Stipend)

The Department of Public Safety, Access Integrity Unit, is responsible for statewide training of all Criminal Justice Terminal Operators and auditing all State of Maine Law Enforcement agencies to assure compliance of federal and state laws, as well as regulations and other guidelines.

Primary responsibilities include:

+ Maintain and monitor the METRO network and infrastructure for use across the State of Maine, including the ability to set authorization and access levels for users of the METRO, NLETS and NCIC systems.

+ Assist with investigations of misuse of the METRO, NLETS and NCIC system, including recommendation of possible sanctions.

+ Work with the courts and other partner agencies to validate and maintain the integrity of electronic warrants, bails, protection orders and any other information exchange interface in or out of the Maine METRO switch.

+ Perform audits on other agencies accessing the NCIC system as required by CJIS Security Policy, including recommendation of possible sanctions.

+ Assist with instruction and certification of potential users of the Maine METRO and NCIC systems, to include oversight of lesson plans and tests utilized during such training.

+ Assist with access agreements between the Maine State Police and other partner agencies looking to access the METRO network.

+ Represent the Maine State Police at various meetings, both through verbal and written communication, concerning matters impacting the METRO, NCIC and NLETS systems. Such meetings could include discussions on system interfaces, national meetings on NLETS or NCIC matters, or communicating with various other state agencies.

+ Analyze data gathered, develop information and documentation, and consider solutions or alternative methods of proceeding in order to recommend organizational and system changes and modifications.

+ Assist with the installation of new systems, confers with and trains agency staff, and conducts operational effectiveness reviews in order to ensure smooth system implementation and functioning.

+ Develop and update manuals in order to outline performance methods, organizational policies and procedures, and system operations.

Skills or knowledge required:

+ Knowledge of data collection and interpretation methods and techniques

+ Knowledge of methods and techniques of analysis, work simplification, and forms and records control.

+ Ability to gather, assemble, calculate, and analyze facts and draw valid conclusions.

+ Ability to analyze and interpret laws, rules, and regulations

+ Ability to communicate effectively.

+ Ability to write clearly and effectively.

+ Ability to develop recommendations for the revision or repeal of laws, rules, regulations, policies, and procedures; and the implementation of new systems and organizations

+ Knowledge of current developments in systems analysis and applications.

+ Ability to oversee, review, evaluate, and direct the work of others.

Minimum qualifications:

Six (6) years of education, training, and/or experience analyzing, evaluating, and/or developing improvements to organizational and/or managerial systems, programs, and practices.

Preference will be given to those applicants:

+ Are Maine Certified Terminal Operators.

+ Are familiar with both the NCIC and Maine METRO manual.

+ Have experience writing technical training documents.

+ Have experience in training in a classroom setting.

+ Have experience managing and updating databases.

Contact information:

Questions about this position should be directed to Myriah Cotter at 207-816-0841 or [email protected]

Application Instructions:

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. Any experience that was not full-time employment should be identified as such.

If you require a paper application, please download and print one here https://www.maine.gov/bhr/state-jobs/application-process or contact our office at 207-623-6700. Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330 or faxed to 207-287-2018. Be sure title of the job you are applying for is included. Applications cannot be accepted after the posting closing date.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

+ Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

+ Health Insurance Coverage – The State of Maine pays 85%-95%of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find thepremium costs for you and your family, including the percentage of dependent coverage paid by the State.

+ Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).

+ Retirement Plan– The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.09% for Confidential employees.

State employees are eligible for anextensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from theOffice of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.