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NY HELP Yes

Agency Information Technology Services, Office of

Title Business Systems Analyst 1 (NY HELPs) - 8713

Occupational Category I.T. Engineering, Sciences

Salary Grade 18

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $66951 to $85138 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address Moving from 99 Washington Ave., Flr 15

City Albany

State NY

Zip Code 00000

Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.Under the direction of an Information Technology Specialist III, SG-23, within the New York State Office of Information Technology Services (ITS), Dedicated Support division, Higher Education Services Corporation (HESC) bureau, Higher Education Services Corporation section in Albany, the Business Systems Analyst 1, SG-18, will be responsible for business analyst and testing activities such as requirements gathering, analysis, program documentation and testing of agency application systems. Illustrative duties include, but are not limited to, the following:• Participate in entire secure system development lifecycle (SSDLC): work with product owners and subject matter experts to gather system requirements, document user stories and business rules, and use system documentation as the basis to develop a test plans and test cases for the assigned tasks.• Incorporate HP ALM into system development life cycle for requirements, user stories, test cases, testing automation, and incidents.• Develop product expertise to understand the business needs of the user. • Identify and communicate technical issues and information effectively, both verbally and in writing, with functional and technical staff to gather technical requirements.• Create and present technical proposals for opportunities to provide technical solutions to dedicated agency.• Document user stories and business requirements to develop front-end applications and back-end processes that meet agency priorities.• Create detailed functional design documents for system implementations, integrations, and enhancements.• Create test plan and perform all necessary testing specified including functional, business cycle, integration, accessibility, regression, sanity, performance.• Create and manipulate data files and database records for use in testing.• Write queries against database records to verify testing results.• Ensure quality assurance and testing standards and guidelines are used for all phases of secure software development lifecycle and makes recommendations for changes.• Conduct test reviews with product owners and subject matter experts to ensure all requirements are met and document acceptance of deliverables and results.• Act as liaison between the end-user and development staff. • Verify agency user acceptance testing prior to production deployment to ensure that the system meets the needs of the business user.• Communicate clearly, both verbally and in writing, with HESC and ITS team members.• Be available during production deployments to ensure that the system is operating correctly, and to provide any assistance required to the end-user.• Perform additional duties as assigned by supervisor.

Minimum Qualifications Open to NYS employees with one year of permanent competitive service as a Business Systems Analyst 1, SG-18; OR who are eligible to transfer under Section 52.6 of the Civil Service Law. The transfer cannot be a second, consecutive transfer resulting in an advancement of more than two grades.NYHELPs Minimum QualificationsBusiness Systems Analyst Trainee 1: A bachelor's or higher degree.Business Systems Analyst Trainee 2: A bachelor's degree and one year of professional experience as described below OR a JD or Master’s degree in a related field.Business Systems Analyst 1: A bachelor's degree and two years of professional experience as described below OR a JD or Master’s degree in a related field and one year of professional experience as described below.Qualifying experience includes: Business analysis experience, which includes: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); anEmployees with one year of permanent competitive service in a position G-16 or above and who possess a bachelor’s degree from an accredited college, are active on the Professional Careers Opportunities eligible list, and meet the required minimum qualifications listed for the select job title on the Professional Career Opportunities (PCO) page may be eligible to transfer to the G-18 level under Section 70.4 of Civil Service Law.Candidates with at least one year of permanent competitive service in a title allocated to G-11 or higher and who have standing on the PCO eligible lists; OR candidates with a bachelor’s degree and who are active on the PATT eligible list, may be eligible for transfer to the Trainee level under the provisions of Section 70.4 of the Civil Service Law.Candidates eligible for consideration under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55-b/c of the Civil Service Law will also be considered. Individuals certified eligible for the 55-b/c program must possess a bachelor's degree to meet the education qualifications for the traineeship or possess a bachelor’s degree and meet the required minimum qualifications listed for the select job title on the Professional Career Opportunities (PCO) page for consideration for the G-18 level. Please provide a copy of your letter of eligibility and a copy of your unofficial transcript with your response.Salary range above applies to candidates appointed to Business Systems Analyst 1, G-18. The hiring rate for candidates appointed to Business Systems Analyst Trainee starts at $53,764 and is based on the candidate's salary at the time of hire. Candidates hired into the traineeship will be advanced to Business Systems Analyst 1 title upon the successful completion of a two-year traineeship.

Additional Comments Some positions may require fingerprinting. Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview. Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF.• Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address [email protected]

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID 188243 and Ref# 8713 in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.