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NY HELP Yes

Agency State Comptroller, Office of the

Title Employees’ Retirement System Examiner 1, SG-6, Employees’ Retirement System Examiner Trainee, SG-6(NYHELPS) Item# 08573

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 09

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $36232 to $52413 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 150 Broadway

City Menands

State NY

Zip Code 12204

Duties Description This position is located within the bureau of Member & Employer Services, Division of Retirement Services and is responsible for:Registers, acknowledges, gathers necessary information, and/or rejects requests for erroneous contribution refunds; Receive, review and acknowledge member requests to transfer internally, between NYSLRS’ Employees Retirement System and Police and Fire Retirement System, to other reciprocal pension system in New York State, into one of our Systems from another retirement system in New York State and under Chapter 390 of the Retirement and Social Security Law.- Utilizing required knowledge of the NYS Retirement and Social Security Law, the Codes Rules and Regulations of the State of NY as well as NYSLRS Policies and Procedures and Internal Revenue Service and Military Law incumbents perform highly customized clerical processing and records maintenance activities to open a Miscellaneous Adjust Case, review material associated with a transfer of membership into our system, perform service determinations to ascertain eligibility for erroneous contribution refunds; open the appropriate transfer of membership Business Project, including registering, acknowledging, and gathering necessary information, and/or rejecting requests to transfer. As part of this process, the incumbents must perform manual service credit calculations to ensure the member’s service is accurate for our fiscal years. The incumbent will review and audit membership records and employment history and ensure system information is recorded accurately and timely.Manage case inventory to ensure timely and accurate processing.- Utilizing daily, weekly and monthly reports and checklists within each online case, manage a high volume of open cases. Develop strong organizational skills needed to regularly review incoming correspondence and to monitor system-generated follow up requests to keep cases moving toward completion.Ascertains and requests necessary employer documentation, member records, certificates, and other information. - Utilize on-line queries, and/or contact, by mail or phone, appropriate persons or entities including employers and members to obtain information necessary to determine a member’s eligibility to transfer, dates of employment, service credit available for purchase or erroneous contribution refunds due. Respond timely and effectively to routine employer and member inquiries. Communicate complex information about retirement benefits in a clear and concise manner to facilitate informed choices.

Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller. No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program: Non-Competitive Qualifications for appointment under the NYHELPS Program: For appointment to an Employees’ Retirement System Examiner Trainee (equated to SG-6) you must have:• There are no minimum qualifications for this level. Please review the desired competencies section of this posting for desired qualifications.For appointment to an Employees’ Retirement System Examiner 1 (full journey level, SG-9), you must have:• One year of experience performing at least one of the following tasks: reconciling accounts, calculating payments, collecting and analyzing statistics and information, or explaining policy or benefit information to the public.Competitive Minimum Qualifications:You must be currently reachable on the appropriate eligible list for this title, or eligible to transfer to this title under Section 70.1 of the Civil Service Law. Depending on qualifications, candidates may be required to serve a one-year traineeship that leads to an Employees’ Retirement System Examiner 1, SG-9 position.70.1 Transfer:To be eligible for a 70.1 transfer to Employees’ Retirement System Examiner 1, SG-9, you must have one year of permanent competitive, or 55-b/55-c service in a qualifying title allocated to a salary grade 7 or above.To be eligible for a 70.1 transfer to Employees’ Retirement System Examiner Trainee, equated to SG-6, you must have one year of permanent competitive, or 55-b/55-c service in a qualifying title allocated to salary grade 6 or above.To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.55b/55c Program appointment:This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)Traineeship Salary Information:The position may be filled at the Employees’ Retirement System Examiner Trainee equated to SG-6 ($36232), or full performance Employees’ Retirement System Examiner 1 SG-9 ($42641) based on the candidate’s education, experience, and previous state service. Salary is nonnegotiable. Candidates hired at the trainee level will be advanced to the full performance Employees’ Retirement System Examiner 1 SG-9 following successful completion of the traineeship.

Additional Comments Knowledge, skills, and abilities: Have a solid understanding of the laws, rules, regulations, legal opinions, policies and established written procedures of the New York State and Local Retirement Systems.• Ability to use office equipment such as laptop computer, photocopy equipment, etc.• Ability to enter and retrieve data using an alphanumeric keyboard.• Ability to perform tasks accurately within prescribed time frames.• Ability to communicate effectively in writing and orally.• Able to work independently• Good organizational skills• Analytical mind – problem solving • Adaptable to interruptions to changes in work routine• Good telephone and customer service skillsTelecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.The Office of the State Comptroller (OSC) does not participate in E-Verify and does not sponsor visa applications. OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:• A state pension with vesting after five years’ service• Comprehensive medical, dental and vision insurance available to all employees and their dependents• Flexible spending accounts for dependent and health care• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance• Public Service Loan Forgiveness (PSLF)• NYS Deferred Compensation plan• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds• Holiday and paid time off• Shift and geographic pay differentials• A committed continuous learning environment• Informational Brown Bag sessions • Wellness at Work Programs to promote employee health and wellness• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas• And much more

Some positions may require additional credentials or a background check to verify your identity.

Name David Heaphy

Telephone 5184741924

Fax (518)486-6723

Email Address [email protected]

Address

Street Office of the New York State Comptroller, Division of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

Notes on Applying Submit a clear, concise cover letter and resume stating how you meet the minimum qualifications for this title. To apply, copy and paste the following link into your browser:https://www.osc.ny.gov/jobs/openings/employees-retirement-system-examiner-1-trainees/052546 Reference Item #08573-DJH on your cover letter for proper routing. Unofficial transcripts and/or templates will be required for certain positions. Documents must be sent as unlocked and accessible attachments.If you have questions about this vacancy, please contact this Division representative: Division Contact: Cara DavidsonEmail Address: [email protected]