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Account Executive of Ticket Sales

The University of Southern Mississippi is currently accepting applications for the position of Account Executive of Ticket Sales.

Position Details

Location Hattiesburg

118 College Drive

Hattiesburg, Mississippi, 39406-0001

United States

Division Ticket Office

Position Type Staff

Employment Status Full Time

Grant Funded No

Pay Grade

N04

Posting Close Date Five Days After Posted

Job Summary

An Account Executive of Ticket Sales whose main responsibility is to call on potential customers for season and group ticket sales for Southern Miss sports events in order to meet individual and department-wide ticket and revenue goals. Also assists with ticket operations duties for select sports and Eagle Club efforts to increase memberships and promote donations.

Primary Duties and Responsibilities

+ Makes at least 70 daily outbound calls to sell tickets and increase the fan base and revenue streams through season packages, group tickets, and ticket donations.

+ Meets or exceeds predetermined daily, weekly, monthly, and overall ticket and revenue goals for season tickets, partial ticket plans, group tickets, and ticket donations for all six ticketed sports (football, men’s and women’s basketball, baseball, softball, and volleyball)

+ Self-prospects new season ticket and group ticket buyers to generate new leads. Works with marketing staff to develop group leads through the creation and development of themed group nights and create relationships in the organization to increase the reach and success of promotional events.

+ Answers inbound sales and service calls, providing assistance and customer service to customers. Utilizes the CRM software to manage accounts, settle disputes, and analyze customer trends to further revenue and attendance.

+ Works various sporting events and community events promoting Southern Miss Tickets and developing leads and selling direct to consumers. Manages setting up displays and coordinating events with festivals, events, and companies.

+ Assists in seeking Eagle Club and Athletic Club Foundation members and increasing annual fund giving under the direction of the Eagle Club Executive Director.

+ Assists with the coordination of all game day ticket sales and game day management and activities for football, basketball, women’s basketball, softball and baseball and meets with clients and develops new leads as assigned by the Director of Ticket Sales.

+ Assists in the distribution of marketing materials to businesses and individuals.

+ Provides weekly updates to include sales performance, appointment recaps and customer service issues.

+ Performs other duties as assigned.

Minimum Qualifications

Bachelor’s degree from an accredited college or university in management, sport management, business, marketing, or other related field. One to two years related experience and/or training in a related field.

Knowledge, Skills & Abilities

+ Ability to communicate and interact effectively with members of the public;

+ Ability to establish and maintain a good rapport with university faculty and staff, students, and the general public;

+ Ability to exercise sound judgment in making critical decisions;

+ Ability to develop objectives, evaluate effectiveness, and assess needs;

+ Ability to process information logically;

+ Skill in managing one’s own time and the time of others;

+ Skill in completing assignments accurately and with attention to detail;

+ Ability to establish goals and objectives;

+ Skill in service orientation by actively looking for ways to help people;

+ Ability to provide support for student development with a demonstrable concern for students;

+ Ability to work effectively and patiently with students.

Preferred Qualifications

Experience with higher education institution preferred.

About The University of Southern Mississippi

Since our founding in 1910, The University of Southern Mississippi has remained dedicated to preparing students for success. We deliver programs to more than 13,000 students in Hattiesburg and Long Beach, at teaching and research sites across the Mississippi Gulf Coast, as well as online. We are a community-engaged Carnegie R1 university, earning distinction as one of the nation's leading research institutions.

Southern Miss is known for pioneering work in polymer science, ocean science, spectator sports safety and security, and bringing language to children with communication disorders. We are also a national leader in a broad range of disciplines, including cybersecurity, hydrography, nutrition, aquaculture, kinesiology, and economic development, among others.

We produce graduates ready to enter fields that are leading the way in emerging technologies through programs such as computer engineering, information technology, and ocean engineering. We’re developing the next generation of business leaders, while also responding to critical workforce shortages by producing skilled professionals in education and nursing. With a tradition of excellence in the arts, we are one of only 36 public institutions in the nation accredited in four major areas of the arts. Home to the Golden Eagles, our student-athletes compete in 17 NCAA Division I sports. With a culture marked by passion and persistence, Southern Miss is delivering graduates who are ready for life. For more information, visit www.usm.edu.

As an Affirmative Action/Equal Employment Opportunity employer/Americans with Disabilities Act institution, The University of Southern Mississippi encourages minorities, women, veterans and persons with disabilities to apply.