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Job Title: Field Service EngineerJob Description

As a Field Service Engineer, you will be responsible for installing new or modified equipment at customer facilities to ensure full functionality. You will review performance reports and documentation from customers and field representatives, inspect malfunctioning or damaged products to determine the nature and scope of the problem, and recommend repair and replacement solutions. You will coordinate problem resolution with engineering, review machine designs and engineering drawings, and provide on-site technical assistance to troubleshoot and repair equipment.

Responsibilities

+ Install new or modified equipment at customer facilities to ensure full functionality.

+ Review performance reports and documentation from customers and field representatives.

+ Inspect malfunctioning or damaged products to determine the nature and scope of problems.

+ Determine sources of problems and recommend repair and replacement solutions.

+ Coordinate problem resolution with engineering teams.

+ Review machine designs and engineering drawings.

+ Provide on-site technical assistance to troubleshoot and repair equipment.

+ Troubleshoot and/or program PLCs (e.g., Siemens, ABB, Fanuc).

+ Analyze reports of technical problems to determine trends affecting future design, production, service, and processes.

+ Develop service handbooks and bulletins based on engineering changes.

+ Provide a communication link between the customer and the company to ensure effective service.

+ Handle electrical wiring and conduit requirements.

Essential Skills

+ Troubleshooting expertise.

+ Ability to read blueprints.

+ Electrical engineering knowledge.

+ Field service experience.

+ Wiring and conduit experience.

+ Bachelor's Degree in Electrical Engineering (no experience required) or equivalent field service experience.

Additional Skills & Qualifications

+ Experience with conveyors and hydraulics.

+ Electrical repair skills.

+ Ability to read and interpret schematics.

Work Environment

The work environment includes a very large, clean manufacturing space attached to a multi-story office building. When not traveling, you will spend your time troubleshooting equipment. The role involves traveling up to 75 percent, with trips lasting from 3 days to up to 2 weeks, though longer trips are uncommon. You will be traveling 2-3 weeks each month, primarily within the country but occasionally to Mexico and Canada. The work schedule consists of 10-12 hour days, with overtime paid at time and a half for hours worked over 40. While on contract, benefits include 2 weeks (80 hours) of billed PTO, 10 paid holidays, OT pay, and upon hire, tuition reimbursement, access to an onsite clinic free for employees and their families, free medication, a 401k plan, an onsite gym, and a $150 steel toe reimbursement.

Pay and Benefits

The pay range for this position is $34.00 - $43.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cleveland,OH.

Application Deadline

This position is anticipated to close on Jun 2, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.