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Key Accounts Manager
- Hexagon Agility (Salisbury, NC)
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Hexagon Agility, a business of Hexagon Composites, is a leading global provider of clean fuel solutions for commercial vehicles and gas transportation. Its product offerings include (renewable) natural gas storage and distribution systems, Type 4 composite natural gas cylinders, and (renewable) natural gas fuel systems. These products transport clean gaseous fuels and enable vehicles to reduce emissions while saving operating costs. Learn more at hexagonagility.com and follow @HexagonAgility on Twitter and LinkedIn.
Job Summary: Responsible for account management of customers within the North American sales region. This includes handling customer relationships and liaising with functional teams – ie engineering and service to drive customer satisfaction and lifetime customer dedication. The Account Manager is also encouraged to develop new qualified leads and expand the book of business by performing routine sales tasks of prospecting, selling value prop, quoting, negotiating and closing sales orders.
Duties and Responsibilities:
+ Perform sales and marketing efforts through face-to-face visits, phone, and written communications
+ Generate new sales opportunities with existing accounts
+ Develop new prospects using cold calls and contacting prospects from inbound inquiries.
+ Develop and build repeat sales, applying strong customer relationships and rapport.
+ Support and attend trade shows, company activities, and attendance at industry conferences
+ Seek out and target new prospects to develop new sales opportunities, initiate action plans to approach and secure new business.
+ Generate written reports on customer calls/visits, and communicate customer requirements to management, engineering, and operations teams
+ Generate and run bids and proposals
+ Negotiation of contracts, including acquiring customer purchase orders, and terms and conditions, when applicable
+ Develop, maintain, and improve customer relationships and customer satisfaction
+ Communicate and support information regarding delivery of new products and services
+ Assist in the formulation of sales forecasting, budgeting, and various other reports; including, but not limited to, market analysis of a given segment upward reporting
+ Support contract/program issues related to product development and delivery
+ Other duties as assigned.
Requirements:
Education
+ A Bachelor’s degree and/or a commensurate combination of skill & education is required, with the preferred fields being in a business, marketing, or technical orientation.
Experience/Knowledge
+ A minimum of 5 years of business development/sales experience is required.
+ A minimum of 5 years of technical sales required
+ Experience working in an industry related to or having strong ties to energy distribution and renewable energy is preferred
+ A general knowledge of composite products, processes, and materials preferred
+ The ability to understand highly technical products and the related sales and marketing strategies of such products required
+ Experience working in a manufacturing organization with ISO 9000 certification (or similar) preferred
Skills
+ Advanced level sales skills, including the ability to give technical presentations to varied audiences at various levels of an organization
+ Develop and maintain long term relationships with key customers
+ Ability to implement, monitor, control, and manage a complex sale.
+ Ability to cooperate with, communicate well with, and coordinate projects with external customers, and internal customers/other departments, in an advanced capacity using the English language
+ Ability to understand, technical standards and work through related compliance barriers to obtain marketing and sales solutions
+ Strong analytical ability with advanced problem-solving skills preferred
+ Ability to manage multiple priorities and tasks with minimal supervision
+ Ability to work effectively in a highly technical demanding environment
Computer
+ Basic level knowledge of CRM, MS Excel, MS Word, MS PowerPoint required
+ Basic level knowledge of manufacturing ERP systems in order to produce necessary reports and analyze data preferred
+ Ability to work from a remote location (home office) in correct geographic location is preferred.
Physical
+ Ability to sit, stand and walk for up to 8 hours or more per day
+ Ability to lift and carry up to 10 lbs on a limited basis, and on an infrequent basis ability to lift up to 50 lbs in trade show equipment
Other
+ Valid driver’s license and good driving record required
+ Travel availability of approximately 30%-50% of the time within the US and occasionally internationally, with the ability to travel on short notice
Disclaimer:
Hexagon Agility is an equal opportunity and affirmative action employer and ensures that all qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, disability, or veteran status.
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