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Student Counseling Services/Student Health Services Administrative Assistant Bookmark this Posting Print Preview | Apply for this Job

Position Details

Position Information

Position Title Student Counseling Services/Student Health Services Administrative Assistant

Department Student Counseling Services -Group

Pay Type Non Exempt

Appointment Type (A) Continuing Full-Time

Hours Per Week 37.5

Number of weeks 40 weeks per year

other - # of weeks 40

Benefits Eligible Full Benefits

Geographical Regional

Qualifies for Relocation Reimbursement No

Work Schedule

Job Description

General Scope of Duties

The Administrative Assistant provides essential administrative and clerical support to the Health Center, ensuring efficient and effective operations. This role is crucial in maintaining a smooth flow of information, managing patient records, and providing excellent customer service to students, faculty, and staff.

General Duties and Responsibilities

Priority Job Duties and Responsibilities:

+ Greet and check in patients/clients, ensuring a welcoming and efficient reception process.

+ Answer phones, screen calls, and direct patients/clients to appropriate staff or services.

+ Handle appointment scheduling for SHS through PyraMED and for SCS through Titanium (email, phone and in-person).

+ Send appointment reminders and ensure paperwork is completed in advance of the first appointment.

+ Communicate regularly with the Office Manager regarding work flow issues.

General Duties and Responsibilities:

+ Identify and coordinate improvements in office efficiency, including forms, protocol, procedures.

+ Manage inquiries and provide information about Health Center services and procedures.

+ Maintain accurate and confidential patient records.

+ Other duties as assigned or as necessary.

Education and Skills

+ Graduation from high school and 1 – 3 years secretarial experience.

+ Excellent communication, interpersonal, and customer service skills.

+ Knowledge of office management and equipment required.

+ Proficiency in Microsoft Office Suite and Google Suite.

+ Experience with electronic health records ( HER ) systems preferred.

+ High integrity needed to handle confidential information.

+ Ability to work quickly while maintaining accuracy.

+ Well-organized, able to work under pressure and as a member of a team.

+ Ability to work independently and as part of a team.

+ Basic knowledge of health insurance.

+ Travel as required.

Preferred Qualifications

Physical Demands

Driving Required No

Salary Range $20.00-$21.38

Note

Connecticut College is committed to fair and competitive compensation. The final offer will reflect the candidate’s experience, education, and the institution’s pay structure to ensure internal equity.

Applicant Credentialing Thorough applicant credentialing will be conducted on the selected candidate which will include criminal records check, DMV check and depending on the position psychological exam and pre-placement physical.

Posting Detail Information

Open Date 05/19/2025

Applications accepted through

Open Until Filled Yes

Documents needed to Apply

Required Documents

+ Resume

+ Cover Letter

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

+ * What is the highest level of education attained?

+ GED

+ High School Diploma

+ Associates Degree

+ Bachelors Degree

+ Masters Degree

+ PHD

+ * How many years of experience do you have in this type of position?

+ 0-1

+ 1-3

+ 3-5

+ 5-7

+ 7+

+ * Are you eligible to work in the U.S.?

+ Yes

+ No

+ * Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa)?

+ Yes

+ No