• WIC Clinic Coordinator

    Johns Hopkins University (Baltimore, MD)


    We are seeking a **_WIC Clinic Coordinator_** .

    _The purpose of the WIC Clinic Coordinator position is,_

    + To obtain socio-economic, health, and dietary information and identify problems that would determine a client's eligibility for the federally funded Supplemental Nutritional Program (WIC)

    + To manage the central WIC office by providing clerical and administrative support to 15 sites, clinic staff, operations manager, and program coordinator.

    Specific Duties & Responsibilities

    + Answers multi-line telephone system and screen callers and make proper decisions, i.e., schedule client/participant appointments, resolve any issues, or redirect to appropriate personnel.

    + Conduct initial certification and recertification.

    + Collect anthropometric and hematological data.

    + Accurately obtains/documents and enters information in the WOW system, such as proof of residence, identity, proof of income, and proof of pregnancy if applicable.

    + Provide primary and secondary nutrition education.

    + Follow established federal and state guidelines and the applicants’ dietary/health requirements and preferences.

    + Evaluate the need for and refer clients to other health, food assistance, and social services programs.

    + Ordering nutrition education and breastfeeding materials from the State Distribution Center; tracking, distributing, maintaining inventory, and arranging transporting of the items from the central office to the sites.

    + Operates personal computer to access e-mail, electronic calendars, and other basic office support software.

    + Create and maintain files for documents.

    + Responsible for accurately documenting staff’s arrival/departure time.

    + Assist with applying templates (classes and appointments) in the computer system.

    + Coordinate time and location for staff meetings, transcript and disseminate meeting minutes.

    + Manage and delegate work assignments for office support staff.

    + Assist with monitoring and maintaining local agency caseload assignment.

    Minimum Qualifications

    + High School Diploma or graduation equivalent.

    + Three years related experience. Requires an understanding of changing reimbursement policies and third party reimbursement.

    + Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.

    Preferred Qualifications

    + Able to work independently.

    + Excellent computer skills (proficiency in Microsoft Teams, Microsoft Word, and Microsoft Excel).

    + Fluent in English and Spanish.

    + Excellent time management and communication (verbal and written) skills.

    + Experience working with multicultural and special needs populations.

    + Ability to provide excellent participant-centered customer service; basic nutrition knowledge

    + Must be willing to travel to various sites and perform other duties as assigned by the immediate supervisor or program coordinator.

    + Previous WIC experience.

     

    Classified Title: Clinic Coordinator

    Job Posting Title (Working Title): WIC Clinic Coordinator

    Role/Level/Range: ATO 37.5/02/OE

     

    Starting Salary Range: $18.20 - $33.90 HRLY (Commensurate w/exp.)

    Employee group: Full Time

    Schedule: Monday to Friday: 8:30am – 5:00pm. Some weekend work may be required.

     

    FLSA Status: Non-Exempt

     

    Department name: 10003595-PFRH WIC Project

    Personnel area: School of Public Health

    The listed salary range represents the minimum and maximum Johns Hopkins University offers for this position, based on a good faith estimate at the time of posting. Actual compensation will vary depending on factors such as location, skills, experience, market conditions, education, and internal equity. Not all candidates will qualify for the highest salary in the range.

     

    Johns Hopkins provides a comprehensive benefits package supporting health, career, and retirement. Learn more: https://hr.jhu.edu/benefits-worklife/.

     

    Equal Opportunity Employer

     

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    EEO is the Law

    https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf