• DHS Program Specialist

    State of Arkansas (Little Rock, AR)


    DHS PROGRAM SPECIALIST

    Date: May 16, 2025

     

    Req ID: 48949

    Location:

    Little Rock, AR, US, 72201

     

    Category: AR DEPT OF HUMAN SERVICES

     

    Anticipated Starting Salary: $36,155.00

     

    Position Number: 22181227

     

    County: Pulaski

    Posting End Date: 05/30/2025

    Anticipated Starting Salary: $36,155.00

    DAABH

    The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

     

    Hiring Manager: Kristi Byers

    Key Responsibilities include:

    + Assessment and Planning

    + Care Coordination

    + Discharge Planning

    + Resource Navigation

    + Patient and Family Education

    + Communication and Collaboration with various entities

    + Case Management Record Keeping and Documentation

    + Follow-up and Evaluation of Program Participants

    Preferences/Special Working Conditions:

    100% Federal Grant Funded Position

     

    + Experience working with the elderly and/or persons with developmental impairment or disability.

    + Quality assurance experience.

    + Case management experience and strong ability to problem-solve.

    + Experience working with Home and Community-Based Services (HCBS) and various Medicaid waivers.

    Position Information

    Class Code: G210C

     

    Grade: GS06

     

    FLSA Status: EXEMPT

     

    Salary Range: $36,155.00 - $57,668.00

    Summary

    The Department of Human Services (DHS) Program Specialist is responsible for analyzing, monitoring, and evaluating human service programs. This position is governed by state and federal laws and agency/institution policy.

     

    Functions

     

    Researches, analyzes, and interprets existing and proposed state and federal laws related to specific Department of Human Services program areas, and prepares reports regarding the impact, implementation, and evaluation of such laws. Reviews records and reports to determine service effectiveness and policy and procedure compliance of program activities. Develops program plans, policies, procedures, and reporting mechanisms and revises operating manuals with changes or additions. Investigates complaints, identifies program deficiencies, prepares corrective action plans and implementation procedures, and conducts follow-up review to ensure corrective action plans are implemented and evaluates their effectiveness. Provides technical assistance and serves as a coordinator for the review, interpretation, and development of specific program policy, procedure and/or funding. Discusses policy and procedure effectiveness or problems with department, state and federal representatives and establishes resolution methods. Performs other duties as assigned.

     

    Dimensions

     

    None

     

    Knowledge, Skills and Abilities

     

    Knowledge of state and federal laws, regulations, and policies governing social service programs delivery. Knowledge of research and analysis techniques. Ability to analyze, interpret, develop and apply laws, policies and procedures governing specific departmental programs. Ability to monitor and evaluate the effectiveness of programs and services. Ability to prepare, present and review oral and written information. Ability to utilize computer software and applications.

    Minimum Qualifications

    The formal education equivalent of a bachelor's degree in psychology, sociology, or a related field; plus two years of experience in social or community service program activities or related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

     

    Licenses

     

    None

     

    The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

     

    Nearest Major Market:Little Rock