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About the Role

As Operations Manager, you will provide store service by coordinating merchandise processing from the vendor through the Distribution Network. You will manage the day-to-day execution of overall business strategies and productivity measures.

What You’ll Do

+ Manage workflow of several departments in conjunction with individual department Supervisors to meet planned units per hour, cost per unit, level of service and accuracy standards

+ Effectively manage staffing to meet UPH and CPU goals

+ Develop and maintain accuracy standards to ensure unit inventory integrity

+ Responsible for the prompt, efficient and accurate processing of merchandise, customer order selection and delivery through the Distribution Network

+ Coordinate and communicate changes and updates in process and procedures

+ Work with other departments and divisions to resolve problems and ensure efficient service

+ Manage direct reports, systems, and projects to achieve unit goals per Kohl’s policies and procedures

+ Prepare and analyze unit plans and reporting

+ Provide leadership by exhibiting influence and expertise, driving results

+ Create an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications

+ Develop staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans

+ Additional tasks may be assigned

What Skills You Have

REQUIRED

+ Bachelor's or advanced degree

+ Multiple years of related experience including direct supervision experience in distribution, production/operations management, warehouse management or related field

+ Strong interpersonal skills

+ Working knowledge of automated distribution/warehouse management systems, Windows and Microsoft Office

+ Flexibility in hours to support multi-shift operation