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_(accommodation requests only; other inquiries won't receive a response)._

Regular or Temporary:

Regular

**Language Fluency:** English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The purpose of this role is to design, develop, and execute data and analytics strategies that to the development of sustainable reporting, visualization, and insight solutions that advance Core Technology operational performance. Serve as a key subject matter expert (SME) on organizational effectiveness analysis, data collection and validation, and reporting measurable CTO progress against strategies for the enterprise. Will develop a CTO reporting roadmap and backlog, enable data validation, build out visualization and dashboards to inform CTO leadership decisions, insights, and actions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Independently lead Enterprise Tech business operations projects or business analytics use case execution, including collaboration with stakeholders to define requirements, as well as delivery of finished project to meet agreed success criteria.

2. Mentor technical practitioners supporting ET performance reporting and business analytics efforts. Guide the team on the methods and tools to support business reporting, in accordance with Truist data management standards.

3. Maintain division performance measure business definitions and calculation logic.

4. Execute performance management status routines, including collecting monthly performance results and action plans.

5. Prepare materials for reporting of performance results and related action plans through processes defined for the business unit.

6. Identify and implement Continuous Improvements to create efficiencies in the running of the organization (including creation and maintenance of polices, standard operating procedures, and/or job aids, and process automation).

7. Establish and maintain relationships with key stakeholders and partners.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree and/or equivalent experience and related training

2. Experience with Program Management or Project Management (very large initiatives with multiple Project Managers)

3. Proven experience in a leadership role overseeing business operations within a technology organization.

4. Extensive experience managing multiple highly complex simultaneous projects involving cross-functional project teams within budgetary and schedule constraints.

5. Exceptional financial acumen with experience managing budgets and financial tracking.

Proficiency in data analysis, reporting, and executive-level presentations that can be tailored to meet a broad range of audience and levels.

6. Strategic thinker with a demonstrated ability to align operational efforts with broader business objectives.

7. Extensive understanding of Project Management principles, agile methods and techniques.

8. Requires advanced technical and business knowledge in policy development.

9. Outstanding analytical skills with attention to detail. Outstanding documentation, organization, time management, and problem-solving skills.

10. Ability to build consensus with technology and business teams in order to work through others in achieving desired results and objectives.

11. Knowledge of the appropriate application of data and analytics capabilities, such as visualization and data science tools.

12. Flexibility in response to change.

13. A detailed understanding of business. Retail background a plus. Extensive diplomacy and conflict resolution skills.

14. Sound team building and interpersonal skills required to effectively manage a multi-faceted project throughout the deliverable process

15. Exceptional problem-solving skills: able to anticipate technical and project barriers and adjust approach based on research and experience. General knowledge of several major and related systems and how they are integrated

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Standing

Occasionally (Less than 25% of the time)

Walking

Occasionally (Less than 25% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Minimal and up to 10%

**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._

EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)

Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)